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About Lytho
Lytho is the new leading marketing platform for marketeers and creatives. The all-in-one solution empowers marketeers to manage, translate and enrich all their digital assets in their organization and publish them to every channel. At Lytho, personalities and cultures connect to create something extraordinary. As a challenger of established Marketing Software vendors, Lytho is changing the game when it comes to Digital Asset Management and the Creation & Publishing of content. Our employees create the engagement and impact that drives our success and we are teaming for global growth.
About the position
Key to this role is being able to articulate value, inspire and sell the future of Lytho. As a trusted advisor and coach, the Customer Success Manager determines how Lytho can be effectively applied to support achievement of a company’s strategic business goals. Once a new customer has started to use Lytho, you will be the person who makes sure that the adoption of Lytho is as high as possible. We feel that usage by customers is the best predictor of renewal and growth. You should possess strong application functional expertise as well as strong relationship management expertise.
You will be responsible for driving adoption and license utilization across Lytho’s customer base. As we regularly bring new features to the market, you keep the customer informed about what is coming and inspire them with ideas about how they can use the Lytho platform better. You will also work closely with sales management to help negotiate and drive renewals and migrations to a successful completion. You advocate for the customer in our organization with regards to support and the product enhancement roadmap.
Key responsibilities
Requirements
Lytho is a growing technology company that creates SaaS products for every part of the marketing content lifecycle. We started in Digital Asset Management software that empowers marketers to manage, translate and enrich all their digital assets in their organization and publish them to every channel. In early 2021, we merged with a company based in the United States, that offered a leading "creative workflow" platform. We are a global company with employees in Amsterdam and the United States.
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