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Careline Nutritionist

JobZoetermeer, the Netherlands
Posted

Degree level

Bachelor

Job function

Healthcare

Required languages

English (Fluent)
Dutch (Fluent)

Work experience

2 to 5 years

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The Careline is a key communication channel for Nutricia and its brands. It provides a first class service for pregnant women and mums with babies and toddlers and Is also an advice service for Health Care Professionals (e.g. mid wives, pediatricians, day care centers). The Careline is considered to be amongst the best in the industry and the Netherlands. In the role of Careline Nutritionist you are responsible for:

  • Delivering best-in-class service through the different channels and guarantee an outstanding experience for consumers when contacting our careline. Social media platforms are also an important part of our communication channels.
  • Connecting with consumers and bring the superiority of our brands forwards through excellent service.
  • Supporting in driving our brands through commercial messaging and stimulate cross brand usage through our commercial careline objectives. Drive trial, repeat and loyalty through personal coach program.
  • Working closely with Brand Managers to ensure best in class consumer connection experience that really drives "brand of first choice" preference and performance of the total Nutricia brand portfolio. Deliver good nutritional content and consumer insights.
  • Content development by translating all key moments (MOT's) within the customer journey into relevant messaging, using offline, online on our ICP and in selected social channels.

About You

You have a Bachelor in Nutrition & Dietetics (or similar) and you are enthusiastic to be in daily contact with our consumers, you have excellent communication skills, where you have the ability to think fast and act fast to be able to exceed consumer’s expectations when contacting the Careline. Besides excellent verbal communication skills, you are also a good listener, you listen generously and with empathy. A mom feels reassured after she has spoken to you. You listened to her with patience and empathy, you made her feel comfortable and respected. Furthermore:

  • You have a drive for quality
  • You build relationships with target groups, across different channels (internal & external)
  • You are able to influence and persuade others
  • You are fluent in Dutch and English 
  • You don’t mind to work irregular hours one or two evenings and a weekend per month

 About Us

Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies. Click here to discover more about Danone in the Benelux.

 We Offer

At Danone, we offer a complete package of benefits, with a competitive primary salary and yearly bonus, but also benefits like a premium free pension, 30 days annual leave and discounts on a collective health insurance and even on some of our products.

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At Danone, we believe that each time we eat and drink, we can vote for the world we want to live in. This power ful idea is at the hear t of the ongoing Food Revolution, a movement which is inspired by people who care about where their food comes from, how it was grown, how it arrived in their...

Food
Hoofddorp
100,000 employees

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