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Technical Suppot Agent

JobAmsterdam, the Netherlands
Posted

Degree level

Bachelor

Job function

Customer service

Required language

Dutch (Fluent)

Work experience

1 to 3 years

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Solutions 4 Delivery builds smart and innovative software for Quick Service Restaurants (QSR) delivery businesses to enhance efficient growth. Our development team is building a beautiful product based on the newest technologies, consisting of a wide variety of functionalities and innovative modules. 

We are looking for a Technical Support Agent, whose main tasks are to support the end-user, make sure we always find solutions and be the knowledge base of our product!

JOB DESCRIPTION

As Technical Support Agent, you will be part of the Dutch team in Amsterdam. You are the go-to person for our customers and you know the product inside out. Your main tasks will consist of proactively managing and handling queries from our end-users through our WhatsApp ticketing system, which can be performed working from home. You will be part of an ambitious and proactive team of winners that are creating the best product in the market! Solutions 4 Delivery is a perfect place to kick-off your career and offers amazing growth opportunities. 

WHAT DO YOU DELIVER? 

  • Especially available outside office hours (In the evening and weekend)
  • HBO-level education, unless you have had a bizarre passion for pizza for a long time
  • You are a Dutch native
  • Proactive attitude and ability to work independently (from home)
  • English proficiency (at least Louis van Gaal level)
  • You have more digital knowledge than your mother (in-law)
  • You'd rather be tired than lazy

THE COMPANY

We are an ambitious team that has developed itself from a small start-up into a multinational scale-up. 

Providing all digital ingredients to big QSR chains, we are working on becoming the number 1 in our market. 

Hollands' biggest pizzamaker was our first client and we now offer our products to customers in Europe and North-America. And that's only a start! 

We have a beautiful spacious office in the Amsterdam South-district and opened our new office in Katowice, Poland.! 

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Werken bij S4D is een unieke ervaring. Je bent onderdeel van een ambitieus team en hebt daarin vele verantwoordelijkheden, waardoor je grote impact maakt op het bedrijf en haar klanten. We hebben als doel om YoY 100% groei te realiseren en dat lukt al twee jaar op rij. We hebben internationale klanten, waardoor het werk erg dynamisch en interessant is!...

IT
Amsterdam
10 employees