Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Customer Support Intern

Posted 24 Mar 2024
Work experience
0 to 3 years
Full-time / part-time
Full-time
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

About Us:

"We value taking ownership and setting ourselves ambitious goals while staying genuine and delighting customers."

We are AmberScript, a dynamic startup founded in 2017 and based in Amsterdam. We are building SaaS software that enables users to automatically transcribe audio & video into text using speech recognition. AI/algorithms and our own web text editor to bring it to 100% accuracy. We help users to avoid the costs and pain of manually transcribing their interviews, meetings, or other audio. Our self-developed AI speech to text engine obtains the best results in the market, as proven by independent tests in the media. Our product is being used by more than 250.000 users worldwide. We are currently in the process of disrupting a very traditional market (transcription & subtitling). Now that we have achieved product-market fit, we are scaling rapidly. Our vision is to make all audio readable, accessible and analyzable. Currently, we are looking for a driven and entrepreneurial intern that will take the responsibility to manage all incoming requests from our customers on a daily basis and be their first point of contact.

Responsibilities:

  • You will be the first contact person for our user base.
  • You will be in charge of all our daily customer requests/tickets.
  • You will help in growing and improving our customer support.
  • Make life easier for all our clients.

Required Profile:

  • You have a strong motivation to drive impact.
  • You have some experience in hospitality or customer service.
  • You have the ability to do multiple tasks at the same time.
  • Ability to work in Amsterdam.

Compensation

  • €300 per month
  • FREE LUNCH

Our mission is to make all audio accessible. We believe thoroughly that a for-profit mindset can go hand in hand with creating an as large as possible positive impact in the world.
We help to avoid the costs and pain of manually transforming audio and video to texts and subtitles.
Our answer is a unique combination of 3 disciplines: developers who implement innovative technologies, linguists who untangle the complexities of language, and scientists who discover the latest AI developments.

IT
Amsterdam
Active in 11 countries
50 employees
60% men - 40% women
Average age is 28 years