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Consultant HR Transformation ServiceNow

Posted 25 Mar 2024
Work experience
2 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Move HR into the new digital era and improve our customer employee experience. At Deloitte.

What impact will you make?

In this position you have a Consultant role where you will be responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow HR platform on the ServiceNow HR/IT Service Delivery side. You will contribute to the selling, structuring and implementation of great ServiceNow experiences for our clients. You will work within a multidisciplinary, often international team on diversified projects, focusing on the ServiceNow advising- and implementations for divers clients and projects. Help Deloitte’s clients with transforming their HR Function by means of digitalizing their HR environment, using ServiceNow as a prime platform to realize this change.

This is how

  • advise on the solution direction and create technical solution designs for ServiceNow HR/IT;
  • work with the client stakeholders and the functional consultants to translate business requirements into a sustainable ServiceNow HR/IT implementation;
  • oversee the work of onshore/offshore development teams and review their work products for quality assurance;
  • perform the development of complex technical components and integrations;
  • create reusable components which can be leveraged in future engagements;
  • mentor and train junior ServiceNow developers.

(W)here

At Deloitte, the largest organisation in the field of Audit and Assurance, Consulting, Financial Advisory, Risk Advisory, Tax and Legal. In the Netherlands, we rely on more than 1500 colleagues in Consulting.

You will share your expertise in the Human Capital portfolio in Amsterdam - all of whom are specialists in the HR Transformation offering.

Our global practice is renowned as the world’s leading HR and people transformation business. With our clients facing unprecedented technology and demographic disruption, we’re now building on that reputation to help leaders design and deliver the future of work. By combining our research and analytics capabilities with our industry expertise we’re developing innovative change programs that equip businesses to thrive in a digital world. Our market offerings span the full breadth of Human Capital needs, from HR transformation and talent strategies, as well as change management and Program Leadership. Because the future of work is a boardroom issue, not just a focus for HR, you’ll work with business leaders. You’ll help them rethink their business and people strategies, to take advantage of the rapidly evolving world of work, while ensuring a positive impact on their employees and society.

Do you want to transform the way HR enables a business and its workforce? Do you want to develop your skills at the undisputed number 1 global (Digital) HR transformation leader according to ALM? You’ll help to drive overall business strategy, shape employee experience, and harness the Future of Work. Projects range from defining a comprehensive HR strategy to determining the need for new and enabling technologies and also to streamlining HR operations and transforming the way HR is delivered. We leverage our global end-to-end HRT capabilities, data (our HR analytics capabilities and Bersin), strong partnerships with vendors and our diverse team to deliver value to our clients

Collaboration with other (international) colleagues and continuous (technological) innovation, for example in big data and robotics, are key principles in this department. Obviously, Consulting also has a major impact (on):see an example here.

We offer

  • in addition to a fixed salary, a share in our profits;
  • great growth opportunities. Depending on your ambitions and performance, growth into a new role every 2 to 3 years;
  • a ;
  • flexible working hours and the opportunity to work from home;
  • 26 days of paid holiday annually, and the opportunity to purchase 15 additional holiday days annually;
  • a 32-40 hour working week;
  • a good mobility scheme: choose a company car with a fuel card for the whole of Europe, a cash option, a public transport card or reimbursement of travel expenses;
  • a laptop and an iPhone, which is also for personal use;
  • a good pension scheme;
  • an opportunity to take part in our collective health insurance scheme;
  • an opportunity to benefit from tax-efficient facilities, such as company fitness and a bicycle scheme.

What you offer

When it comes to the technicalities of the job, you're ready for anything. At the same time, you're able to inspire and motivate the team to deliver excellent results. You have the courage to try out new things and to keep learning, even if there are setbacks along the way. For the role of Consultant HR Transformation ServiceNow, you also have:

  • a bachelor’s (BSc) or master’s (MSc) degree in the areas of HR, IT and/or business;
  • ServiceNow technical architecture and development experience; with preference in HR;
  • experience with solutioning and delivering complex ServiceNow HR and/or IT implementations;
  • experience in the architecture of integrations from ServiceNow HR towards other HCM Cloud systems like Workday, SF, Oracle etc.;
  • experience with leading onshore/offshore development teams;
  • a feel for cultural diversity and organizational structures
  • strong leadership skills;
  • strong technical expertise in:
  • Front-end technologies such as HTML5, CSS
  • Javascript, AngularJS and coding best practices
  • Automation (ServiceNow Orchestration)
  • Web Services Integration (SOAP, REST, and JSON);
  • experience with ITIL, DevOps and/or HR Service Delivery processes is a plus;
  • ServiceNow HR Implementation certification and ITSM is required.
  • certified in agile methodologies (e.g. SAFe);
  • strong communication skills, analytical, result oriented, team player;
  • willing to travel within Europe;
  • an excellent command of written and spoken English.

Ambitious talent like you will naturally want a job with impact. Deloitte is an employer where you can make a difference. Every day, with our audits, tax and financial advice, and risk and consultancy services, we make the world safer, smarter, more efficient and more sustainable. Above all, Deloitte is an employer who looks deep into what motivates you. Because every day, we want you to be motivated to create impact for yourself, your clients, and society.

Management Consulting
Rotterdam
Active in 150 countries
7,000 employees
50% men - 50% women
Average age is 32 years

What employees are saying

Annemiek van Marsbergen

Senior Consultant

Annemiek van Marsbergen

I love improving processes and seeing how that benefits people. It means my contribution truly makes a difference.

Koen de Bruin

Senior Consultant

Koen de Bruin

My role offers plenty of responsibility, freedom, and autonomy.