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IT Support Intern

Internship in Amsterdam, the Netherlands
Posted

Degree level

Bachelor

Job function

IT

Required language

English (Fluent)

Work experience

0 to 1 years

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Who are we?

We’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Our technology allows users to easily browse and book tickets to the best attractions in seconds, meaning customers can enter museums, zoos, theme parks and more simply by showing their smartphones. About time, right?

We’re dedicated to bringing simplicity to the world of travel and entertainment. If you want to join our team, working as an International IT Support Intern, send us your resume. We might be looking for YOU

What you will do

To keep supporting our fast-growing company, we are looking for an IT support intern! The position will require onsite and remote troubleshooting with the ability to work independently with minimal supervision.

Responsibilities

  • Respond to requests and incidents on our IT service desk.
  • Configure & troubleshoot endpoint devices, operating system, POS, desktop\kiosk applications, and all IT hardware located on-site
  • Diagnose general network issues from the client up to the core infrastructure
  • Document system standards with written procedures and processes
  • Provide remote support to remote sites across regions
  • Configure and maintain our G-Suite and SSO environments
  • Assist with webinars and global meetings
  • SSO management

Qualifications

  • Passionate about tech and IT
  • Has knowledge of Desktop and Network support
  • Experience troubleshooting client-side network (DHCP, DNS, Static IP) problems
  • Must have good communication skills
  • Ability to organize and prioritize workflow to meet established timeframes
  • Strong attention to detail with excellent follow-up
  • PowerShell or Python experience is a plus
  • Basic Terminal and CLI skills is a plus
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About Tiqets.com
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Making culture more accessible!
Tiqets is an innovative ticketing platform that is revolutionising the way visitors discover, buy and use tickets for museums, shows and attractions around the world. Our team of Tiqeteers is working passionately to make culture more accessible by offering our customers the easiest way to enjoy culture & entertainment.

IT
Amsterdam
Active in 8 countries
210 employees
50% men - 50% women
Average age is 30 years