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Job description
About SmartLockr
SmartLockr helps organizations to communicate in a safe way. What once started as a safe email solution, has now become a leading Intelligent Data Protection Platform. What makes our platform intelligent? With Machine Learning algorithms we downsize the risks of human error by proactively warning the user on mistakes, which can lead to a data breach.
Although our headquarters is in Amsterdam, we have developed a global mindset. We value transparency, dedication and always think of the solution and not the problem. Both to our customers as within the team. By having a flat organizational structure your input and opinion are of equal importance to us to work towards our main goal: helping organizations to work and communicate safely.
Senior Technical Support Engineer
As our Technical Support Engineer you will play a key part in providing second/third line support to our fast growing (500+) customer base. In this role you support the first line Support Engineers to solve their consumer issues. You also investigate, analyse and report complex issues that need a software, hardware or process solution. You are able to recognize and address problems to multiple teams, take ownership to get things fixed on time.
Responsibilities
Requirements
We offer
Think about it: how many emails does your organization send and receive per day? And how many of them contain privacy sensitive information? Without any measures, this data can easily get into wrong hands. Mistakes happen, but you don't want to deal with the consequences like fines and reputational damage.
SmartLockr makes secure emailing and (large) file sharing possible for your organization. Fast and easy. with a secured integration in your Outlook environment, or webportal on your companywebsite.
Change language to: Dutch
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