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Job description
Challenge: Help our customers design dozens of IoT solutions
Come join a team that has the audacious goal to build a communication system that changes the world. Hiber delivers connectivity to sensor systems (IoT) with a global satellite footprint. It is low power and low cost so we enable use cases that would not be possible otherwise, because of connectivity issues. This enables global climate monitoring, precision farming, marine life protection and many other ways to improve life on earth.
As a field application engineer, you will be the first technical person our customers will want to talk with. You will help customers understand the capabilities of our system and work with them to see how their use case can be enabled with HiberBand connectivity.
Your daily work focusses on helping our customers to get their solutions in the field as quickly as possible. That means responding to customer inquiries, keeping our documentation and online self-service portal polished to perfection and co-design solutions with customers when asked. Among others, providing guidance on component selection and application design, from initial idea to manufactured device.
Your day-to-day responsibility is to remove any technical roadblocks our customers may hit, which is anything between giving them a little nudge in the right direction or holding their hands until everything is resolved. You’ll also work with the engineering team to introduce product improvements into the product roadmap.
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About
Hiber is an eclectic team of like-minded, big-hearted and seriously motivated guys and girls who want to change the world, for good. Pushing the boundaries is what drives us. We love tech. More importantly, we love what we know it can do to make everyone’s life better. And it is that human touch, that desire to improve everything, that sets us all apart and gives us a real buzz. We think of ourselves as 21st century tech pioneers. Exploring new possibilities every day. Doing what no one ever dared to do before. And succeeding. For us, tech isn’t a new app, game or social media fad. It’s a chance to make a real difference, long-term. Not a quick buck short-term.
To date, we hang out in offices in Amsterdam and Delft (home of a big tech university) in the Netherlands. But with more and more, open-minded thinkers and doers wanting to join us, who knows where’s next. For the space junkies amongst you, we launched our satellites with PSLV in India and SpaceX from Cape Canaveral.
Hiber is an eclectic team of like-minded, big-hearted and seriously motivated guys and girls who want to change the world, for good. We think of ourselves as 21st Century tech pioneers. Exploring new possibilities every day. Doing what has never dared be done before. And succeeding. For us, tech isn’t a new app, game or social media fad. It’s a chance to make a real difference, long-term.
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