Are you ready to take the next step in your career by joining a fast-growing scale-up, revolutionising parking and mobility on a global level? If you have experience in Customer Service and now want to take more responsibility in a managing role - gives us a shout.
ParkBee is a digital car park operator on a mission. We aim to remove parked cars from the street and give space back to the city. These last few years we have seen our business grow exceptionally. We have opened offices in Amsterdam and London, and now we are ready to conquer the rest of Europe. Having strong relationships with our customers is crucial to our growth. Therefore we are looking for an experienced Customer Support Specialist to coordinate the support team and help us maintain relationships with our clients and turn them into ParkBee promoters.
The role in a nutshell:
As the Senior Customer Service Specialist at ParkBee you will be part of the Operations Team and guide our Customer Support Specialists. You ensure that the team is up and running, organized and trained. At ParkBee, customer support is done by telephone and email. We get a lot of questions from users (the people who park in our parking garages), our customers (the owners of the parking garages) and the people who use our partners’ apps. Your responsibility is to assure the quality of our Customer Support services.
As our new Senior Customer Support you will:
We are most likely to be a match if you:
What you'll get in return:
Sounds good right? Join us!
Acquisition regarding this vacancy is not appreciated.
Cities are getting busier and finding a place to park is often difficult. Still, parking garages have a lot of open spots. At ParkBee we develop smart technology to make better use of this unused parking space.
We have grown exceptionally over the last few years. Now, we want to expand our business to other countries and cities. That’s why...
"ParkBee is a company with an open culture and little to no hierarchy. Because of this, you are heard and seen as a team member. You also get many opportunities to develop yourself. Working at ParkBee means working in a dynamic environment where no day is the same."
“Working at ParkBee means working with highly talented people, that all have one common goal. We are here to change the mobility industry by giving space back to the city, one car at a time. Our team is the perfect combination of data driven-thinking, smart tech and good times with other people.”