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Customer Success Intern

Internship in Rotterdam, the Netherlands
Posted

Degree level

Bachelor

Job function

Management

Required languages

English (Fluent)
Dutch (Fluent)

Work experience

0 to 2 years

Salary

€500

Deadline

Mar 8, 2020 10:59 PM

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An awesome position at the platform you’re currently using. Instead of letting Magnet.me work for you, come and work for Magnet.me! We promise you won’t regret it. Join our young and dynamic team (yeah, we know…) on our mission to disrupt the recruitment market and gain valuable experience in multiple fields. You probably know how magnet.me works from a jobseeker perspective, but how does it work on the employer side of the platform? Your job is simple yet challenging; Maintain the success of  businesses ranging from start-ups to multinationals. Your clients are HR managers and recruiters, which are never dull.  Through your work you’ll discover the market, whilst also building a valuable network. Magnet.me already is a household name, how much larger can you grow it?

Job specific responsibilities / tasks 

  • The first line of contact for incoming matters through online channels
  • Assist the account managers in their commercial and administrative activities
  • Making sure that the team delivers successful solutions for our clients based on their needs and objectives
  • Execution of promotional activities for our clients
  • Contribute to commercially related projects  

Requirements 

  • Loves to work in a dynamic and creative startup environment.
  • Commercial and/or customer service experience is a plus
  • Flexible attitude towards work
  • Accurate & organised
  • Fluent in Dutch (in speech and writing)
  • Preferably fluent in English (in speech and writing) as you are working in an international environment

We expect you to play an important and supportive role in our account management team, you’ll be the 'go-to' guy or girl for the account managers who service Dutch and British clients. You will contribute to our number one goal: quality management to meet customer needs so that we can exceed our clients’ expectations. By making sure that we work in the perfect conditions, the team is able to meet the targets we set as a company. 

What we offer 

  • A competitive internship compensation
  • Secondary benefits: Travel expenses and other reimbursements, suitable hardware, free gym subscription
  • Unlimited vacation days. Just get the job done!
  • A learning environment
  • A place in the magnet.me family, with whom you’ll have lunch daily, ping pong matches, Friday drinks and rooftop BBQ’s.

Interested? Just hit the 'apply' button and will we contact you asap.

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About Magnet.me
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We want to make career exploration about you.
We believe that everyone should be able to explore their career opportunities in an easy and effective way. We also believe that every company, whether a startup or a multinational, should be able to find potential candidates/employees. With this in mind, we work everyday to make sure this goal becomes a reality and that our users can orientate themselves with career opportunities in a way that is clear, concise, direct, and personal.

IT
Rotterdam
Active in 2 countries
35 employees
60% men - 40% women
Average age is 27 years

What employees are saying

Michiel Wilson

Team lead Customer Success Management

Michiel Wilson

As account manager I am the go-to guy from the moment that a company wants to use Magnet.me and come into contact with job seekers. The past four years I have been studying Human Resource Management at the Hogeschool Rotterdam providing me with a background highly applicable...

Maarten Karremans

Product Designer

Maarten Karremans

From the beginning of Magnet.me I have been part of the team. When Vincent during his studies came to me with the idea of Magnet.me he needed someone to translate his ideas into concrete designs. At the time I was studying design so the fit was perfect...