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mthree Graduate Programme - Production Support

Posted 23 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Here at mthree, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the mthree Alumni Graduate Program, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank

Our 24-month graduate program begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst.

After you've completed the paid training, you'll have the opportunity to fast-track your career at a global investment bank.

What you’ll do:

You will work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting by:

  • Monitoring system health
  • Resolving incidents
  • Investigating past incidents
  • Managing the release process for new versions of software
  • Automating and enhancing workflows
  • Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
  • You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution

What you need:

  • Bachelor’s degree in Computer Science or relevant STEM subject
  • Degree Grade minimum 2.1
  • Understanding of server, storage, MQ, and application technologies (Java, .NET, C++)
  • Able to troubleshoot, problem solver, analytical
  • Proficiency with Linux
  • SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
  • Scripting skills, like Perl, Python, or UNIX shell.
  • Excellent spoken and written English communication skills.

What you’ll receive:

  • Fully paid, in-depth and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.
  • A competitive graduate salary
  • Pay increases every 6 months
  • A flexible benefits package including gym membership
  • Ongoing training and pastoral care
  • Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry

Get the edge in your career. Our graduate program gives you job opportunities in technology, banking and business with leading global employers.

IT
London
Active in 10 countries
1,500 employees
60% men - 40% women
Average age is 27 years

What employees are saying

Suraiya

Alumni Associate

Suraiya

"The training allowed me to feel ready to start on-site and has given me the best possible start to my career."

Paige

Alumni Associate

Paige

"Don't be shy, introduce yourself to everyone. Building your rapport with stakeholders are two of the most important aspects of achieving success."