Are you a highly qualified expert in semiconductor process technology wanting to enhance customer satisfaction and influence new product development? This job enables you to enhance your career within ASML.
As a Senior Application Engineer in the Customer Support (CS) Applications Engineering department your main goal will be to have satisfied customers. You will achieve this through proactively providing customized applications solutions and creating value with ASML products and services that enable our partners’ technology and manufacturing roadmaps. These partners will not just be global ASML customers that use ASML machines, but will also be other ASML departments. By leveraging your power of investigation and analytical skills, your experience in a manufacturing environment and your network of contacts within ASML, you will provide the consultancy services needed to fine tune the equipment and the process in order to obtain maximum performance. Apart from the technical focus, you will also be involved in developing junior engineers by actively guiding team members in their technical and soft skill growth.
You will be one of the key experts in the application team supporting two major consultancy roles. Firstly, in this position you will play a key role in creating tomorrow’s value through new product introductions, ensuring delivery of application and customer specific requirements, including educating on-site service/support engineers about ASML’s new products.
You are one of the key interfaces, being able to oversee multiple competences supporting customer’s node transition from research into volume. As a highly skilled communicator, you will also be responsible for training the local organization to ensure our on-site engineers can provide ongoing customer support. In particular, the introduction of next-generation lithography equipment will pose a significant challenge and learning curve. The job includes working together with various levels of internal ASML experts, such as Product Development Managers, System Engineers and Projects Leads in Veldhoven, as well as Application Managers in the field.
Secondly, you will lead engineers from your team to satisfy direct customer needs. You will steer them to make sure that our tools perform to their maximum capability, enabling customer to achieve their goals.
In addition to the responsibilities detailed above, we also expect you to:
PhD or MSc in Mechanics, Physics, Mathematics, Electrical Engineering, Chemistry or a similar engineering degree
Context of the position
You will be based in ASML HQ in the Netherlands and from there you will support our colleagues worldwide. ASML’s CS sector ensures that ASML’s customers are supported efficiently by providing knowledge/technical services to on-site personnel in countries such as USA, South Korea and Taiwan and undertaking specialist engineering work at customer sites. Within CS the Applications Engineering department supports the effective use of ASML machines in the customer’s production process.
As an Application Engineer, you will report directly to one of the CS Applications Engineering department group leaders.
Please note that this is a highly demanding yet challenging and rewarding job that involves continuous professional and personal development. If you meet the above requirements and consider yourself to have the right combination of technical, analytical and personal skills, apply now!
BE PART OF PROGRESS
We make machines that make chips; the hearts of the devices that keep us informed, entertained and safe. Our key technology is the lithography system, which brings together high-tech hardware and advanced software to control the chip manufacturing process. All of the world’s top chipmakers like Samsung, Intel and TSMC use our technology, enabling the waves of innovation that help tackle the world’s toughest challenges.
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