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Customer Social Media Internship

Posted 22 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Otrium is expanding rapidly and you can be part of it! We have just raised 7 million euros in order to grow our platform internationally. We are looking for a Customer Social Media intern who will bring our customer experience on social media to a higher level. You will be part of the Customer Experience team and you will focus on improving our communication on different channels to make sure Otrium can improve the experiences of our customers.

Working at Otrium!

Founded in 2016, Otrium is an Amsterdam based tech start-up that is shaping the future of online fashion. We are shaking up the market and grow rapidly by offering a full-service marketplace that enables fashion brands to open an outlet store with zero effort and all the benefits.

Through an amazing team effort we have been able to grow by 1000% in the past year. Now, we are looking for more amazing people to join our ambitious, committed and fun team to take the next step with Otrium.

Our ambition for the coming year is to become a household name in the Netherlands and Belgium while launching pilots in other European countries. Today Otrium operates out of a vibrant office in the Houthavens of Amsterdam. Here, we can make a huge impact on one of e-commerce's fastest-growing categories.

On a daily basis you will be responsible for:

  • Ensuring the team is daily up-to-date from what’s going on social media with our customers;- Making sure that every customer on social media is valued and heard;- Giving updates about our most wanted fashion items;- Convincing customers about our product and services;

  • Giving fashion advice to customers about different styles;- Creating new ideas of how to improve our customer experience;

What are we looking for?

  • You are currently studying/have studied a marketing or communication related bachelor;
  • You have a passion for fashion, social media and customer experience;
  • You are familiar with different social media platforms;
  • You have strong oral and written communication skills in Dutch and English;
  • You are able to empathize with all our customers;
  • You are a natural communicator by heart, you make sure everyone is aware of what you are up to and you actively look how you can help others with your skills and talent;
  • Learning new things is part of who you are;
  • You are available for a minimum of 5 months full time;
  • You are fun, energetic and you fit in the team.

What you can expect from us!

At Otrium you will have the possibility to learn, work and contribute to one of the top 100 hottest startups of Europe and one of the 10 fastest growing scale-ups in the Netherlands. We believe in ownership, so we will give you full responsibility and freedom to make sure you can get the job done.

You will be working with very talented colleagues that know what they are doing as everyone has had experience at other amazing fast-growing companies (Treatwell, Travelbird, Groupon, Bloomon etc.) Some of us are listed in the top 10 most innovative e-commerce professionals of the Netherlands and others are listed in the T500 (TNW tech 500). In other words, you're working with the best;)

But next to working together, we celebrate our successes together! With every target we make - and record we break - we celebrate. Whether that's in our awesome brand-new office, a club in Amsterdam or a weekend in Lisbon, every record has a fitting celebration!

Our full-service marketplace enables fashion brands to open an outlet store with zero effort and all the benefits.
Through their Otrium store brands can sell outlet and previous collections to an online community of fashion lovers, while keeping full ownership of all items until sold.
Headquartered in Amsterdam, we work with an ambitious team to continuously improve our product, our vision, and customer relations. Do you want to join our team? We are hiring!

Retail
Amsterdam
75 employees