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CRM Marketeer Intern

Posted 21 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Are you the high potential student with strong analytical & technical abilities who is ambitious and ready to make an impact? Then join our Takeaway.com Marketing internship! Are you that rare breed of data-driven marketer to be who knows how to create value for both the customer as well as the business? Do you have a passion for offering the right content, at the perfect time via the most relevant channel? Are you ready to be part of a fast growing, highly motivated and skilled CRM team? Read on!

Your job:

We - Takeaway.com - are the leading online food-delivery platform in continental Europe and are looking for a CRM Marketeer Intern.

A summary of the things you will be learning;

  • Analyse consumer data and campaigns to enhance your customer understanding and derive insightful findings for future initiatives;
  • Develop data-driven strategies to retain customers and develop customer lifetime value;
  • Develop intelligent campaign journeys and exciting content to trigger our customer's purchase behaviour;
  • Coordinate between different stakeholders and you'll be responsible teams from planning to execution of customer reactivation and campaigns. (email/push);
  • Support other marketing departments, such as brand marketing or partner proposition team, to strengthen their campaigns through the CRM channels;
  • Always keep a sharp eye on your customer!

A day in the life of:

Today your team was provided with new data insights on customer retention in Germany. You participate in a 20-minute brainstorm with peers to decide on possible strategies.

The content team jumps in and provides you with content for your plan. You set up the campaign and see increased open rates, double click rates, and a promotion that led to a 12% decrease in a specific group of churned customers. You go for lunch and suddenly bump into the BI colleague who found new insights on a small group of Dutch customers you tested on earlier. You tell him you’ll first work on a Polish campaign because the possible ROI is much higher but in the afternoon you’ll come back to him. Suddenly it’s already 6 PM and you’ve noticed how quickly time passes as you are so excited about the campaign testing results.

Your profile:

  • Strong analytical skills to making data-driven decision
  • Organized, great attention to detail, and highly motivated
  • Working with the team to ensure all campaign are sent efficiently and accurately
  • Fun, smart and open-minded person who enjoys working in an international multi-cultural environment
  • Fluent in English (our company language)

Bonus points for

  • HTML Knowledge
  • Basic SQL Knowledge

What we offer:

  • Awesome team and events!
  • Loads of learning possibilities in an e-commerce environment;
  • Informal work atmosphere with a lot of fun and colleagues from all over the globe;
  • Free drinks and fruits and several sporty benefits.

Hier bij Takeaway.com hebben we de afgelopen jaren een enorme groei doorgemaakt sinds onze lancering in 2000! We bereiken intussen klanten in maar liefst 11 landen - van Nederland tot Polen. We zijn hét toonaangevende online eten-bestelplatform in continentaal Europa en Israël. En we blijven altijd in beweging... Van geavanceerde technologie tot creatieve content en alles daartussenin. We zijn van alle markten thuis en zijn enorm trots op onze sociale cultuur en focus op persoonlijke groei.

IT
Amsterdam
Active in 11 countries
300 employees
50% men - 50% women
Average age is 32 years