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Software Engineer, Field Operations - Europe

Posted 26 Mar 2024
Work experience
2 to 4 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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CAREER

Software Engineer, Field Operations – Europe

Location: Europe

At 10x Genomics, we want ambitious, talented engineers and scientists to join us in building revolutionary DNA sequencing technology. Our multi-disciplinary team in microfluidics, biochemistry, mechanical engineering, computational biology, and software has a proven track record of delivering successful commercial products built on deep technological innovation. By joining 10x Genomics, you can become an integral part of enabling our customers to expand the ways they explore, discover and innovate in the field of genomics.

Software Field Operations Engineer

We are seeking a multi-talented individual to join our 10x Software Field Operations team. This individual will be a cross between a bioinformatics scientist, software engineer and support engineer/scientist. This position can be located in our Sweden office, Leiden office or in the field.

The ideal candidate will have experience developing and supporting next generation sequencing bioinformatics software and pipelines. You must be a great communicator and have a sincere desire to provide great customer service for our customers. you will work directly with our customers to provide first class bioinformatics and software support. This is an exciting opportunity to work with leading researchers in academia, biotech and pharma, as well as our internal teams.

Key Responsibilities

  • Help customers install, understand and troubleshoot 10x Software/Bioinformatics tools, data and results. Interactions are primarily via email support.
  • Communicate customer issues and needs to internal teams. Serve as an advocate for customers to make 10x software as easy to use and useful as possible.
  • Develop and maintain training material for 10x software tools.

Desired Skills and Background

  • Bachelor’s degree in biology, bioinformatics, computer science, or similar discipline.
  • Demonstrated experience implementing, troubleshooting and supporting bioinformatics software and pipelines.
  • Fluency in UNIX/Linux environments, and strong scripting or programming experience.
  • Experience deploying software on Amazon AWS and Google Compute Engine.
  • Experience using/troubleshooting HPC issues (SGE, LFS, SLURM, etc).
  • Familiarity with Next Generation Sequencing technologies a plus.
  • Additional language skills an advantage

Our multi-disciplinary team in microfluidics, biochemistry, mechanical engineering, computational biology, and software has a proven track record of delivering successful commercial products built on deep technological innovation. We are pursuing an enormous potential market with backing from tier-one venture investors.
While DNA sequencing technology has advanced rapidly, it’s still at a level equivalent to what assembly language was to computing, with…


Our multi-disciplinary team in microfluidics, biochemistry, mechanical engineering, computational biology, and software has a proven track record of delivering successful commercial products built on deep technological innovation. We are pursuing an enormous potential market with backing from tier-one venture investors.

While DNA sequencing technology has advanced rapidly, it’s still at a level equivalent to what assembly language was to computing, with huge advances yet to be made. 10X is creating products that will do for sequencing what C did for computing, bringing a leap in higher-order clarity and meaning to what is now very low-level information. Software is a key part of that leap. The scale and complexity of analyzing, managing, and visualizing DNA sequencing data means this is an area with no shortage of hard problems, where brilliant engineering still matters and can yield big payoffs.

We want computer scientists and engineers – not just programmers – who excel at creating elegant, practical solutions at every level from web APIs down to LLVM code optimization. We are developing performance-critical algorithms, highly parallel data analysis architectures, robust web applications, and rich user interfaces and visualizations deployed to desktop and cloud on legacy-free stacks.

If you are the kind of person who is an avid fan of technology in all fields, not just your own, and want to apply your talent alongside a diverse team of experts every day, join us at 10X.

Other
Leiden
300 employees