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IT Service Management Intern

Posted 26 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Job description

About SmartLockr

SmartLockr helps organizations to communicate in a safe way. It kick-started in 2014 when participating as one of the 9 companies from over 360 applicants worldwide, in the Microsoft Accelerator Program in Berlin.

What once started as a safe email solution, has now become a leading Intelligent Data Protection Platform. What makes our platform intelligent? With Machine Learning algorithms we downsize the risks of human error by proactively warning the user on mistakes, which can lead to a data breach.

All though our headquarter is in Amsterdam, we have developed a global mindset. We value transparency, dedication and always think of the solution and not the problem. Both to our customers as within the team. By having a flat organizational structure your input and opinion is of equal importance to us to work towards our main goal: helping organizations to work and communicate safely.

IT Service Management Intern

We are looking for an enthusiastic and driven individual, with a passion for IT, to support our Customer Success team. One of your assignments will be the set-up and implementation of Intune (Device Management) and you will also be working on our internal IT, improving our processes and supporting our team where necessary.

Responsibilities

  • Setting up and implementing Intune;
  • Improvement and automation of current processes;
  • Internal IT support;
  • Contact person for any internal IT related questions;
  • IT preparation for new employees (installation laptops, VoIP, virtual machines);
  • IT onboarding for new employees;
  • Updating our documentation.

Requirements

  • Starting date as per November 1st 2019 (as soon as possible);
  • Pursuing a degree (HBO/WO) in IT or in a related field;
  • Fluent in Dutch and English, both verbally and written;
  • A positive and can-do attitude

We offer

  • An internship at a fast growing security company;
  • Working on the newest technologies and good learning opportunities;
  • A market conform internship allowance, laptop and flexible working hours;
  • An energetic office in Amsterdam!

Think about it: how many emails does your organization send and receive per day? And how many of them contain privacy sensitive information? Without any measures, this data can easily get into wrong hands. Mistakes happen, but you don't want to deal with the consequences like fines and reputational damage.
SmartLockr makes secure emailing and (large) file sharing possible for your organization. Fast and easy. with a secured integration in your Outlook environment, or webportal on your companywebsite.

IT
Amsterdam
30 employees