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remote, Australia
Solution Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address clients business requirements. Solution Architects are responsible for actively driving and managing the technology evaluation and validation stages of the sales process. Solution Architects are the product advocates for GitLab’s Enterprise Edition, serving as a trusted advisor to the client, focusing on the the technical solution while also understanding the business challenges the customer is trying to overcome.
The Solution Architect for Customer Success Initiatives provides the opportunity to help drive value and change in the world of software development for one of the fastest growing platforms. By applying your solution selling and architecture experience from planning to monitoring, you will support and enable successful adoption of the GitLab platform. You will be working directly with our top enterprise customers. You will be working collaboratively with our sales, engineering, product management and marketing organizations.
This role provides technical guidance and support through the entire sales cycle. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of the GitLab platform within enterprise customers becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.
To learn more, see the Solutions Architect handbook
Responsibilities
Requirements
Hiring Process
Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.
Compensation
You will typically get 80% as base, and 20% based on meeting the global sales goal of incremental ACV. Also see the Sales Compensation Plan.
Additional details about our process can be found on our hiring page.
GitLab Inc. is a company based on the GitLab open-source project, helping developers collaborate on code to build great things and ship on time. We are an active participant in our global community of customers and contributors, trying to serve their needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write.
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