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Assistant Business Manager

Posted 23 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Degree level
Required language
English (Fluent)

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About Us

We are the fastest growing beauty brand globally – and we are on a mission to spread the word and do whatever it takes to be the best we can be. We combine expert artistry – alongside magical service to create a world-class experience for our customers. Our pace is fast – our products excite and we continue to celebrate success through our talented people.

About Your Role

The assistant business manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. Supporting the business manager with overseeing the day-to-day operations on counter.

Requirements

Key Accountabilities

  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Analyse all commercial information available and proactively suggest improvement opportunities.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
  • Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
  • Lead by example with immaculate grooming, inspiring your team to always reflect their makeup look; sleek, sophisticated and glamourous.

Your Skills and Experience

  • Retail management experience
  • Genuine passion for the beauty industry.
  • Commercial Acumen
  • People management experience.
  • Strategic planning experience

Benefits

What is in it for you?

  • We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
  • Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
  • You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate
  • Generous 70% staff discount to use on all products
  • Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
  • Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

Charlotte Tilbury is widely recognised as the world’s number one makeup artist, working in fashion, beauty and Hollywood and is the founder of Charlotte Tilbury beauty.
Charlotte spent several years acting as creative director for many large beauty houses before launching her own award-winning, revolutionary makeup & skincare line in 2013. With the mission statement ‘Give a woman the…


Charlotte Tilbury is widely recognised as the world’s number one makeup artist, working in fashion, beauty and Hollywood and is the founder of Charlotte Tilbury beauty.

Charlotte spent several years acting as creative director for many large beauty houses before launching her own award-winning, revolutionary makeup & skincare line in 2013. With the mission statement ‘Give a woman the right makeup & she can conquer the World’, Charlotte believes passionately in making every woman the most beautiful version of themselves and her Makeup Revolution is now available in stores throughout the UK, USA, Canada, Germany and Amsterdam and online in more than 40 countries. In November 2015 she launched her first standalone Beauty Boudoir store in Covent Garden. Her ground-breaking line of products has so far won more than 100 awards, including Walpole Emerging Luxury British Brand 2014, CEW Best British Brand of the Year 2015, and the CEW Best New Brand of the Year 2015.

Charlotte Tilbury understands the power of makeup like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up and fragrance collection.

Charlotte believes that beauty is not an exclusive club and makeup is every woman’s secret weapon! Charlotte has created an uncompromising collection for all modern women who are as likely to do their makeup on the run with a mobile phone in hand as they are to sit down at a vanity table. She has decoded her expertise into essential makeup tricks, tips and tools that are EASY TO CHOOSE, EASY TO USE and IRRESISTIBLE, Charlotte is determined to revolutionise beauty.

Other
London
1,000 employees