Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We’re looking for an innovative engagement expert to help lead the development and implementation of new digital workplace tools for our internal audiences.
Digital workplace is a two year project to design solutions to improve 1-to-many content and peer-to-peer and knowledge share across the organisation.
As Workplace Engagement Officer, you’ll understand how to engage a range of audiences with Facebook Workplace and project manage the continued rollout of the platform, working effectively with key stakeholders to advocate for user needs across a large and complex organisation.
You’ll thrive working within a fast-paced agile project team to deliver iterative solutions and be confident in setting direction and leading best practice to develop digital skills of colleagues.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
Our network of charities offers confidential advice online, over the phone, and in person, for free.