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Graduate Customer Service Advisor

Posted 21 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Graduate Customer Service Advisor - Leicester Centre - £9.50 per hour / £18500 per annum - Immediate start

Your new company

A successful and ever growing exciting organisation based in Leicester city centre are currently seeking Graduates for exciting Customer Service and Account Management opportunities for immediate start on temporary to permanent contracts.

Your new role

Working alongside a successful and growing team of Account Managers you role will involve dealing with Personal and Business customers, account managing and providing excellent customer Service. These roles are working for a very well known and established Brand and they offer excellent opportunities for Graduates to build their careers in Customer Service and Account Management.

You may at times have to handle difficult conversations and complaints whilst always providing excellent customer service to get the best resolution for the customer. Your overall goal is to follow the ethos of the company in always putting the customer first and getting them the best outcome possible.

This is a full time role working Monday to Friday 9am to 5.30pm and is initially temporary with the view to becoming permanent after a successful probation period.

What you'll need to succeed

To be considered for this role the client are looking for bright, enthusiastic and positive Graduates who want to make a real difference for the customer. You will need to be empathetic and understanding along with a business mind to get the best deal and outcome for the customer. You must be able to demonstrate a solid working history of providing excellent customer service and be confident in dealing with difficult conversations and handle complaints. You will also require excellent attention to detail and a good level of IT literacy able to operate multiple CRM systems at once and spreadsheet management.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://microsites.hays.co.uk/jobs/octopus

Hays Executive is the Search and Selection division of Hays PLC, operating from 20 major cities worldwide.
Our aim is to provide strategic search and selection services with a drive and dynamism unmatched in our longer-established rivals.

Staffing
London
10,000 employees