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Other, Job Ref: 5427
We are looking to recruit a Patient Experience Administrator to work 40 hours per week at our Digital Pharmacy based in Lostock, Bolton.
The proposed shift pattern is:
Monday 9:00am – 6:00pm
Tuesday 9:00am – 6:00pm
Wednesday 9:00am – 6:00pm
Thursday 9:00am – 6:00pm
Friday 9:00am – 6:00pm
This vacancy is on a Fixed Term Basis for 6 months. However, this may be reviewed prior to the contract end date.
Brief Role Description
As a patient experience administrator you will be involved in the beginning and end stages of the customer journey. The most important part of the digital experience is ensuring the patient’s expectations are managed and any queries dealt with in a prompt and timely manner.
As part of a multi-disciplinary team you will be responsible for ensuring seamless end to end delivery of the digital experience.
Key Responsibilities
Knowledge, Skills, Experience and Qualification Required
Supported by:
Key relationships:
Indirectly responsible for or has significant impact on:
This role would be suited to someone who:
Here at Cohens we are proud to offer each of our team members with great rewards and benefits.
When you join Cohens as a new member of our team, you will automatically become part of our “My Cohens Rewards Scheme”. This scheme has been designed with you and our existing team members in mind, to provide all our employees with various rewards and benefits to Get Fit, Save Money and Feel Great.
We are also proud to announce that our rewards don’t just stop here.
If successful, additional benefits for you could include:
To apply for this role you MUST quote Job Ref: 5427
You can either send your CV and a covering letter to recruitment@cohenschemist.co.. (Please quote the job ref 5427 in the subject box of the email) or send your CV via post to: The HR Department, Lynstock House, Lynstock Way, Lostock, Bolton BL6 4SA. Alternatively if you require an application form please download this from our website www.cohenschemist.co.uk
FAILURE TO QUOTE THE JOB REFERENCE IN THE SUBECT HEADER WILL RESULT IN YOUR APPLICATION NOT BEING SUBMITTED AND PROCESSED.
Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
Karen Rice - Business Development Manager talks about Cohens Chemists.
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