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Domain Architect Voice Services

Posted 25 Mar 2024
Work experience
3 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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The main tasks and responsibilities

  • Drive changes and innovation of IT while primarily aligning with (future) requirements of the business.
  • Support the Global Enterprise Architecture; ensure that all solutions and changes are in line with the enterprise architecture and checks the cohesion, consistency and reuse.
  • Validate the impact of solutions within architectural and security boundaries.
  • Responsible for the development and maintenance of the domain architecture that you are global responsible for, as an integral part of the enterprise architecture.
  • Architect and guide integration, interfaces and dependencies with other domains.

What we are looking for

  • Voice Services expertise: knowledge of Global Voice Solutions like Microsoft Skype for Business (Lync), CISCO etc. and integration with End User Services.
  • Contact center solutions like Anywhere 365
  • Broad knowledge of the other architecture domains.
  • Breadth of expertise. In the ERIKS OneInfra environment we distinguish five different domains for architecture, which a dedicated Domain Architect for each domain. These domains are: Network & Collaboration, Cloud & Hosting, End User Services, Voice Services, I&AM and SOC. While for this each position we are looking for an expert in 1 domain, she/he also needs to bring broader knowledge over 1 other or more of the other domains in order to be a backup for other Domain Architect(s).
  • Experience in interacting with teams (including offshore/nearshore) on a daily basis providing input.
  • Extensive problem solving and interpersonal skills, excellent written and oral communication skills, and the ability to work both independently and as a team member.
  • Knowledge of the organisation’s enterprise architecture standards and guidelines and overall architecture landscape.
  • Basic knowledge of and experience with methods and techniques such as TOGAF, DYA or Novius frameworks and the ArchiMate language. Knowledge of data, infrastructure and/or application modelling.
  • Strong analytical skills with strong problem-solving capability.
  • Ability to lead moderately complex initiatives and solutions including the ability to provide mentorship and general direction to less experienced architects and other staff.

What do we offer

  • A contract for a year with the intention to change this into an indefinite contract
  • A good remuneration package
  • Excellent secondary benefits such as profit sharing and 12 ATV days
  • Great possibilities in education
  • A great workplace in Utrecht city center, 5 minutes walking form Utrecht Central

ERIKS levert wereldwijd slimme oplossingen aan alle industriële sectoren. Van maritiem tot chemie. 6.500 deskundige professionals uit diverse landen, maar als 1 ERIKS met 1 doel: Samen maken we de industrie future proof. Bij ERIKS delen we een passie voor techniek én klanten. En stellen we de groei en ontwikkeling van medewerkers centraal.

Manufacturing
Alkmaar
Active in 15 countries
1,200 employees
70% men - 30% women
Average age is 40 years

What employees are saying

Michel Princen

Manager ERIKS SC Organisatie

Michel Princen

Ik werk sinds 2013 bij ERIKS, inmiddels als Manager van de ERIKS Service Center organisatie. Na vele jaren in het buitenland te hebben gewerkt voel je dat je in een internationaal team terecht komt waar een ieder gemotiveerd en loyaal is. Samen met de collega’s binnen…

Teun Blik

Management trainee

Teun Blik

"Nadat ik de combinatie van een bachelor werktuigbouw en een master technische bedrijfskunde had afgerond ben ik als management trainee begonnen bij ERIKS. Het management traineeship biedt mij een afwisselende baan waarbij ik de bedrijfsprocessen leer kennen door elke 6 maanden op een andere afdeling te werken.…