Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Senior Service Engineer

Posted 25 Mar 2024
Work experience
3 to 5 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

Are you excited about working directly with Microsoft customers and partners to ensure success as they move forward with cloud computing? Do you want to be part of a diverse and inclusive engineering team that is looking to get a new service off the ground? If so, keep reading!

We are the Azure Customer Experience (CXP) team - a fast growing Engineering team of customer obsessed & passionate individuals that drive positive customer outcomes and experiences. FastTrack (FT) for Azure is our newest initiative; a customer success service to help customers confidently onboard to Azure and getting them on the right track to build it right, architect it right, the first time. FT takes a solution-centric approach and provides customers with Engineering resources, best practices, tools and resources that drive Azure usage.

We are looking for thoughtful, analytical and high energy Azure FastTrack Engineers. These Engineers will form the core team within FT and be instrumental for driving expansion of FT services across multiple Azure Hero Solutions. #azcxp

Responsibilities

  • Directly engage with customers to validate new solutions and POC’s including validating architectures through design reviews as well as provide learnings and feedback to the Product Group.
  • Helping customers migrate and/or build workloads throughout their Azure journey toward production and expanding their cloud footprint.
  • You will partner with various Azure Engineering subject matter experts to scope and build customer facing content, tools and proof of concepts as well as drive product improvement and act as subject matter expert for other engineers in one or more of the many Azure Services.
  • Interact daily with other FastTrack Engineers to provide technical action plans or take ownership of situations that require escalation.
  • Helping ensure that Azure is a cloud platform that meet customer needs, by partnering with product groups to prioritize customer feedback and issues.

Qualifications

Successful Candidate Competencies:

  • Deep technical expertise in one or more of the following areas:

Proven experience migrating solutions from On-Premises to Azure and architecting new cloud native applications (including Microsoft and Open Source Technologies such as: Linux, Kubernetes, SQL DB, MySQL, etc.).

Main focus on Cloud Native Apps, DevOps, App Modernization, Intelligent Apps.

Good understanding of best practices within Azure (Governance, Fundamentals, Cost Management.

  • Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries, either in face-to-face or remote delivery environments.
  • Dealing with ambiguity: must have the ability to take initiative and work in a fast-paced environment while balancing multiple demands and shifting priorities.
  • Collaboration: collaborate on complex multi-faceted programs in a dynamic environment working across Customer, Partner and other internal Microsoft account teams and service areas.

Qualifications Required:

  • 3+ of experience working with enterprise customers on Azure specific solutions covering application development/migration projects.
  • Experience with architecting solutions and helping to deploy them in Azure.
  • Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process and demonstrate a vision for the future of Microsoft services.
  • Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations; to lead projects and to motivate others.
  • Ability to work onsite and/or remotely with customers (travel 0-25%).
  • Bachelor’s or Master’s degree in Computer Science/Engineering or equivalent work experience.

These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Onze belofte?
'At Microsoft we help people and businesses throughout the world realize their full potential.’
We werken met meer dan 100.000 Microsoft collega’s in ruim 60 landen aan het inlossen van deze belofte. In Nederland verzorgen wij samen met onze partners de verkoop en marketing van Microsoft technologie met ruim 900 medewerkers. Daarnaast houden IT professionals, binnen MicrosoftNL Services,…


Onze belofte?
'At Microsoft we help people and businesses throughout the world realize their full potential.’

We werken met meer dan 100.000 Microsoft collega’s in ruim 60 landen aan het inlossen van deze belofte. In Nederland verzorgen wij samen met onze partners de verkoop en marketing van Microsoft technologie met ruim 900 medewerkers. Daarnaast houden IT professionals, binnen MicrosoftNL Services, zich bezig met strategie, consultancy en support bij de grootste organisaties van Nederland. Zij dragen end-to-end verantwoordelijkheid voor de business impact van Microsoft technologieën bij klanten. Klanten variërend van multinationals tot hulporganisaties.

Microsoft Nederland biedt een levendige werkplek met inspirerende collega’s. Ons kantoor, genaamd The Outlook, is niet alleen een kantoor, maar ook een ontmoetingsplek voor collega’s, partners en klanten. Onze technologie verbindt ons met elkaar en de wereld en stelt je in staat om te werken waar en wanneer je wilt. Wij zijn niet alleen het grootste softwarebedrijf ter wereld dat zich richt op de consumenten én de zakelijke markt, we zijn ook uitgeroepen tot een Great Place to Work. Bij Microsoft kijken we niet naar aanwezigheid, maar naar resultaten. Je krijgt de ruimte om zelf te bepalen hoe, waar en wanneer je werkt. En om te groeien, zowel professioneel als persoonlijk. Want als jij groeit, groeien wij als organisatie ook.

IT
Schiphol
1,000 employees

What employees are saying

Wael

Consultant, Services & Support

Wael

Wat heeft je het meest verrast aan het werken bij Microsoft?
Ik heb mijzelf altijd beschouwd als de beste van de klas, maar sinds ik bij Microsoft werk, ben ik erachter gekomen dat ik dat niveau hier nog lang niet heb bereikt.
Hoe ziet de werkomgeving eruit?…

Claudia van der Velden

Solution Sales Professional Business Productivity

Claudia van der Velden

Twee jaar geleden ben ik bij Microsoft begonnen als MACH trainee. Als Solution Sales Professional was ik hierbij onder andere verantwoordelijk voor de sales van de Enterprise Project Management tooling. Het gezegde: 'Time flies when you're having fun' dekt volledig de lading van deze twee turbulente, uitdagende,…