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Client Matter Management Coordinator (Invoice Management)

Posted 26 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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What are we looking for?

We are looking for a Client Matter Management Coordinator to work in the Business Division of the firm. The role will primarily consist of co-ordinating certain billing and finance functions and the position will develop, co-ordinate and implement consistent best practice.

This role would suit a proactive and competent individual, with a positive can-do attitude who has an interest and aptitude for financial administration. Previous financial administration experience would be an advantage and you will preferably be educated to A level standard (or equivalent).

Areas of focus and responsibilities:

  • Financial Co-ordination: on-going monitoring of fees and other key financial metrics; regular updates to client on fees and disbursements; review of fee earner narratives to ensure they are consistent with client agreed format
  • Production of monthly invoices, co-ordinating production of narratives and heads of charge
  • Improve speed and accuracy of billing practices and cost recovery
  • Co-ordinate work effort, scoping, planning, project set up, fee monitoring, status reporting, liaising with client, tracking scope changes, and liaising with all relevant practice groups and offices
  • Provide support to the development of fee proposals and matter management frameworks
  • Proactively deal with billing tasks outside of the billing period including:
  • ensuring billable matters are fully opened
  • transferring time to correct files (on request)
  • checking VAT exemption are correct where applicable
  • Deal with conflicts checks and New Business Intake (NBI) requests
  • Identification of KYC requirements in respect of NBIs to include completing anti-money laundering paperwork and obtaining correct documentation

Key Performance Indicators

  • Contribution to the Group's financial metrics
  • Successful matter and client outcomes
  • Positive client and partner feedback
  • Achieve agreed milestones; and
  • Positive internal stakeholder feedback

Skills and experience required

Key skills and experience

  • It is essential that the incumbent is comfortable with financial co-ordination
  • Advanced organisational and influencing skills. Flexibility of style, attention to detail and an ability to multi-task in a fast paced, detail-orientated environment
  • Have a high level of initiative and independent judgement with excellent trouble shooting, decision making and follow-through skills
  • Demonstrated ability to establish and maintain effective relationships with key stakeholders
  • High level of inter-personal skills to facilitate communication in person, by email and telephone with professionalism and diplomacy. Very strong facilitation and presentation skills
  • High level of proficiency with Microsoft Office Suite and the ability to learn new applications quickly
  • Be able to work as part of a team and under pressure
  • Hardworking, enthusiastic and inquisitive
  • Minimum GCSEs in Maths and English

Withers has been acting for successful individuals, families and institutions for over 100 years. We advise clients on their business and personal legal needs around the world.

Legal
London
550 employees