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Partner Integration Analyst

Posted 25 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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He/she is responsible for the delivery of a sub-section of the CIP as defined by the Partner Integration Manager, by delivering projects and engaging with merchants or Point of Sale (“POS”) partners

He/she is responsible for on-going compliance of integrated solutions within the UK market (related to either legal or commercial changes)

He/she is responsible for the ongoing tracking and back office management of integrated solutions within the UK market, handling and planning upcoming GB integrated software releases

  • To ensure that the right Tax Free issuing solution(s) are delivered to the right merchant, at the right time and at the right cost
  • To execute multiple short to medium term integration projects by preparing the required project documentation and managing the delivery of the projects assigned to them
  • To ensure that projects are delivered in budget/time/quality and cost are accounted for correctly
  • Maintenance and upkeep of Project Management tool (Clarity)
  • Initiation of contacts and cooperation with customers to develop the proper timeframe and project organization
  • Supporting Sales, Product and Administration in project setup and with external clients. (pre-sales support)
  • Works with GB UK Field Service and Account Managers to support investigation of incidents and problems with integrated solutions in the UK market
  • Drive, motivate and train the GB UK Field Service team, to enable quality support and ensure delivery of approved projects
  • Works on upgrading customers to new or latest version of Integrated solutions
  • Analyses GB UK transactional and merchant data to identify compliance or operational improvements; works with sales organization to identify commercial opportunities

Global Blue pioneered an industry and millions of consumers have followed.
We work with the world’s best-loved retailers to help them facilitate sales, engage with customers and understand them better. We are committed to continuous innovation, and we’re looking for talented and passionate people to help us solve challenges.

Finance & Banking
Brentford
150 employees