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Team Secretary- Entry Level

Job in London, United Kingdom

Degree level


Job function


Required language

English (Fluent)

Work experience

0 to 1 years

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Entry Level Team Secretary- CILEX Diploma Qualified- London- Competitive Salary

Charles Taylor plc is a global leading provider of professional services to the insurance industry. 

Charles Taylor currently employs over 3000+ staff working in 100+ offices in 31 countries worldwide. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts. Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality and support, and we look for employees to join us who exemplify these values and our ethos. Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature. These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses.


We have an opportunity for someone who has recently completed their CILEX qualification, to join the team as a Claims Assistant/Team Secretary. You'll provide admin support to our Liability Adjusting team.

Responsibilities: Whilst we understand this is an entry level role, you will soon be trained and be able to:

  • Transcribe audio tapes and other media formats into a high standard of typed correspondence, reports, etc.
  • Provide filing, photocopying, faxing, emailing, scanning, courier services and organization of translations.
  • Assist in the maintenance of accurate claim files and associated diary systems.
  • Effectively and efficiently assist, monitor and respond to incoming enquiries (phone, emails, correspondence, etc.), specifically in the absence of hull/liability surveyors an adjusters.
  • Assist in making appointments, arranging meetings, arranging travel itineraries.
  • Arranging and attending marketing events.
  • Update and be responsible for Client internet based systems.
  • Assist in the fee process to include drafting and amending of fees.
  • Contribute to an efficient and effective secretarial team.

Ad Hoc Duties

Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.

Essential Skills/Qualifications/Experience we expect you to have obtained during your CILEX qualification:

 Secretarial qualification eg CILEX

 Audio typing experience

 Accuracy and attention to detail

 Working knowledge of Microsoft Word, Excel Outlook

 Ability to work as part of a team

 Able to work to tight deadlines

 Strong interpersonal skills with the ability to liaise at all levels

Equal Opportunity

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

If you are someone looking to put your CILEX qualification into practice, please apply below. 

Contact information

Shiva Prashar

Logo Charles Taylor plc
About Charles Taylor plc
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Charles Taylor is a leading provider of professional services to clients across the global insurance market. We are highly regarded in the industry for providing high quality outsourced management and technical services, employing a wide range of experts who put clients at the heart of what they do.
Our company enjoys a long established history yet we are an ever-changing...

3,000 employees