Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

This opportunity has expired. It is therefore no longer possible to like or apply.

See similar opportunities instead

Account Operations Executive - Global Computing Components

Posted 23 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

Your career starts on Magnet.me

Create a profile and receive smart job recommendations based on your liked jobs.

It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!

Job Purpose:

Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.

Responsibilities:

  • Ownership of any customer related administration including the use of Portals, customer feeds and back order management
  • Ensure all orders/ amendments/ reports are actioned within agreed SLA’s, providing an exceptional level of service to the customer
  • Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
  • Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
  • Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI’s

Knowledge Skills and Experience

  • Strong attention to detail
  • Process driven & results orientated
  • Customer focused
  • Excellent organization skills
  • Effective time management and prioritizing skills
  • Numerate
  • Excellent telephone manner
  • Excellent communication skills
  • Excellent customer relations skills
  • Working knowledge of Word, Excel, Outlook

Salary; £19,000 + 10% bonus

Location: Basingstoke

Travel: No

From the smart phone in a user’s hand to complex solutions powering a global enterprise, Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialised skills and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

IT
Chineham
14 employees