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Service Delivery Executive - Amazon

Posted 23 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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It's rewarding to work at a company where YOU make a difference!

If you're passionate about the ever-changing IT industry and enjoy working in a fast-paced, collaborative progressive environment, you'll thrive at Tech Data!

Join our team to connect the world with the power of technology!

SALARY - £20,900 pa

We are currently looking for a Service Delivery Executive to provide an exceptional level of customer satisfaction for one of our key accounts Amazon. This is amazing opportunity for a driven customer focused individual working directly and supporting our Retail Sales & Operations Teams.

Responsibilities:

  • Confirm and process purchase orders accurately and within agreed SLA’s, checking requirements and pricing are correct
  • Interact with Tech Data logistics centre to ensure customer requirements are met in full obtaining delivery slots
  • Daily routine of checking and confirming that deliveries have been successfully made and if required taking corrective action immediately
  • Work with product marketing and vendors to obtain product specification detail, upload and manage this information accurately in to customer portals in the defined SLA’s

Knowledge, Skills and Experience:

  • Experience working in a fast paced Sales or Service environment, ideally within the IT, FMCG, Retail industry
  • Process driven and results oriented
  • Good planning and organising skills
  • Excellent communication skills (verbal, written and face-to-face)
  • Demonstrate a high level of initiative
  • Previous experience of CRM systems and SAP would be preferable

If you are looking for an opportunity to have an exciting career in an IT sales environment and where you will receive the training and support to help you achieve your goals, then please apply today.

From the smart phone in a user’s hand to complex solutions powering a global enterprise, Tech Data connects the world with the power of technology. Our end-to-end portfolio of products, services and solutions, highly specialised skills and expertise in next-generation technologies enable channel partners to bring to market the products and solutions the world needs to connect, grow and advance.

IT
Chineham
14 employees