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Business Analyst - Glasgow

Posted 22 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.As an experienced professional in Business Analysis, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses and perform analysis of data to learn about challenges and opportunities, and translate that insight into high-quality solutions through process mapping and user stories. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. You'll offer clear guidance and feedback to your Business Analysis colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co.

This Business Analyst role will be a key member of the team behind our internal Virtual Agent solution for technology help. You’ll be an integral part of the team, ensuring we are driving forward our vision and strategy, through high quality user stories that contain clear and relevant acceptance criteria and definition of done, and you’ll verify these are met as part of sprint closure. You will also work be a key interface with our end users to communicate change and verify our solution meets their needs.

This role requires a wide variety of strengths and capabilities, including:

Our mission is to create engaged, lifelong experiences. We serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
For customer service, contact us via chase.com/customerservice.
See full social media terms and conditions at chase.com/socialterms.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Finance & Banking
London
10,000 employees