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The smart network where hbo and wo students find their internship and first job.

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Internship Trainee Experience Center

Posted 26 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Degree level
Required language
Dutch (Fluent)

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Company Description

We are Experience Engineers transforming business into an experience. Experiences have become the new currency in the interactions between customers and employees. However, brand promise and reality are rarely the same. Customers’ experiences often turn out to be a disappointment. Performance Solutions works together with and for (inter)national clients in a variety of branches, closing the gap between what brands promise and what is experienced in reality by actual customers.

We work for many brands, such as CenterParcs, Mazda, Albert Heijn, ICI Paris, Decathlon, Yamaha, Schiphol, Bose, MediaMarkt, Renault, etc. They all have in common that they focus on generating happy employees, resulting in happy guests & customers, who will come back. Because a memorable customer experience is the main driver of future loyalty.

In what way will you help us spread delight?

Thinking Reverse, we want to make sure that you get the best out of your internship. Gaining insight in your potential is the foundation to improve your performance. Let us help you become more confident and develop your talent(s) optimally.

We offer internships in the following departments, for a minimum of six months, and only for students that need to do an internship as mandatory part of their studies (a university contract is required):

  • Project, Management & Coordination
  • Business Development
  • Experience Center
  • Talent Experience Engineering
  • Inprove (Mystery Shopping Solutions)
  • Finance

We have written short descriptions of our internships below to give you a glamp of what you can sign up for. Of course, we are happy to still your hunger for more information, so do give us a call or send us an email! However, sometimes you just know right away. In that case, hit the apply button! A resume and just a few sentences clarifying your desires and your offerings will make us get back to you soonest.

Let’s not forget to mention that this internship will only be offered to students who can provide a university contract stating that the internship is a mandatory part of their studies.

Experience Center

The Experience Center Team is the heart of our organization and is responsible for creating an unforgettable PS experience. This is what your contribution to this team could look like:

You will let our guests, clients and colleagues feel what a desired PS experience is and your way of doing so is an inspiration to all of them. In this internship you will be managing our Front Office, learn how to sell our meeting spaces and how to create and maintain client relationships. Together with your colleagues you will be responsible for all operational and organizational events in the office. Amongst others you can think about handling all incoming and outgoing communication (phone, email, post); organizing internal events; offer facility support (e.g. manage supplies and tidiness of the office). All you do is focused on creating delight. Coming up with ideas for presents (to give to business acquaintances or colleagues), coffee breaks and other ways to surprise and delight. And once in a while, you be supporting your colleagues with events at external locations as host.

This internship is meant for the organizing type, the one that loves handling a variety of tasks and who is creative in coming up with ideas to surprise and delight. This person enjoys connecting with people, loves to create smiles on their faces and speaks Dutch and English fluently. You have an engaging personality, you are hospitable and spontaneous with a flexible and stress resistant work ethic.

Additional Information

Rewards

We offer a memorable learning experience and a dedicated coach who will guide you and who will support you when you need to work on a challenging thesis or assignment contributing to your education. You will work with a professional and experienced core team in our office in Hoofddorp that is committed to train, guide & coach you with our knowledge about brand activation, leadership and culture transformation, employer branding, employee engagement and talent development, gamification and experience-based learning interventions.

Most important of all, you can identify yourself with our desired values: Free to have Fun, Energized to Engage, Encouraged to Empower and Dedicated to make a Difference (FEED).

Don’t be deceived by the exterior of our office building but dare to take a step inside! Our workspace has a fine design and on top of that only friendly faces!

We are Experience Engineers. Experience is the main loyalty driver, and is always personal. We (help) shape what people experience, by Reverse Engineering. Our why is to spread delight by being fun, empowering, engaging and different.

Other
Hoofddorp
60 employees