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DSO Mail and Reprographics

Posted 25 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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You'll effectively manage business critical information for our client, supporting requests to create, manage and distribute business information – often operating to tight deadlines in line with established and stringent work flow processes and systems.

As a Mail & Printroom operative you will play a key role in providing an excellent service and meeting our customers’ requirements. You'll be based at one of our client sites in Central London which involves working as part of a highly skilled team and dealing with a high volume of documents, using the latest Mail and Reprographics technology.

The role of Document & Information Services Operative is often varied and challenging, but as a highly motivated individual you are able to work effectively and flexibly within a team, and/or off your own initiative to ensure that customer’s requests are progressed with the defined ( Service Level Agreement) SLA.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Providing excellent customer service you'll liaise with both internal and external customers and stakeholders at all levels of the business to ensure that customer requests are achieved. Ensuring that work requests are processed efficiently, effectively, and are primarily compliant with the agreed business operating standards. You will be following established guidelines and procedures for receiving, producing, and documenting customer documents for processing based on the customers’ requirements.

Perform general administration and adhoc duties as requested by the Team Leader.

Your career is important at Canon and we encourage you to own your career with the support and guidance of your Manager.

What we ask

We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We're looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world. Experience of operating mail and/or print room reprographics equipment is required. More importantly you will have an inquisitive mind, enjoy learning new skills, and be a confident computer user with experience of processing different document types.

  • You'll be IT Proficient and a confident computer user who demonstrates accurate keyboard & word processing skills. A good working knowledge of MS Office, including Microsoft Word is essential. Previous experience maintaining company records in an electronic database is desirable.
  • Good written English and numeracy skills.
  • High level of attention to detail, with strong organisational skills.
  • Good Communication skills.
  • Strong Customer Service skills required.
  • Motivated and proactive, you operate with a flexible approach to work that ensures that our customer commitments are met.

You will need

You'll need to communicate effectively and possess excellent customer service. You will have a strong work ethic, passion about driving results and will be an excellent team player.

Canon is the leading name in imaging and has been for the past 80 years. We are the leading provider of consumer, business-to-business, and industrial digital imaging solutions. An emphasis on technology is part of Canon’s corporate DNA and we are dedicated to helping people reimagine what is possible through imaging.
We are utilising our imaging technologies to go beyond the…


Canon is the leading name in imaging and has been for the past 80 years. We are the leading provider of consumer, business-to-business, and industrial digital imaging solutions. An emphasis on technology is part of Canon’s corporate DNA and we are dedicated to helping people reimagine what is possible through imaging.

We are utilising our imaging technologies to go beyond the rich line up of our existing products to cultivating new areas of business where our imaging technology can push the boundaries of what is possible. This reaches into satellite development, medical advancements, growing the possibilities of print and industrial equipment and network video cameras, which contribute towards building smart cities. Canon’s core strength in optical and imaging technology is also contributing to advances in astronomy.

IT
Unknown
2,000 employees