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Client Manager - Russian Speaking

Posted 23 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Russian (Fluent)

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What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Client Manager - Russian Speaking

Egham, UK

Are you an experienced Client Manager who is great at delivering service to senior level individuals and their teams? Are you passionate about technology, enjoy working with multiple clients and comfortable working in a target driven environment?

We are looking for an Client Manager to join our Client Services Organisation in our newly built state of the art Centre of Excellence (COE) in Egham. You’ll be part of a fast-paced, dynamic team providing the highest level of client support to C-level individuals in some of the world’s most successful companies. You will build relationships with our existing clients ensuring they receive value from their Gartner services. You will understand their critical initiatives, align Gartner research and expertise, and help Gartner maintain its growth by ensuring strong client retention.

A typical day might look like:

  • Partnering with senior team members to identify your client’s key initiatives and providing solutions to ensure your client base receives value
  • Interpreting and delivering customized research to your clients
  • Supporting the on-boarding of new clients and renewal of existing clients
  • Delivering on-site member support at annual Gartner events
  • Partnering with senior team members to conduct quarterly review calls with your clients to ensure they are receiving value from their service
  • Ensuring client satisfaction, retention, operational efficiency and quality

You’re great at:

  • Speaking fluent Russian and English with your clients
  • Working towards and achieving targets
  • Building relationships over the phone with senior level individuals
  • Using your previous experience to deliver exceptional client service
  • Collaborating with others to overcome challenges whilst working in a fast paced dynamic environment
  • Organising your time and planning
  • Clear and concise communication

You may have:

  • A Bachelor’s Degree
  • Previous experience working in the technology industry
  • Fluency in an additional European language

We offer:

  • Competitive compensation and exceptional benefits
  • Free on site gym membership with Nuffield Health
  • An upbeat, positive working environment
  • Limitless career growth
  • World class training & coaching.
  • A great office with a restaurant, Starbucks, a rooftop terrace and great transport links to central London and Heathrow airport

Job Requisition ID:36145

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About CEB, Now Gartner:
Leading organizations worldwide rely on CEB services to harness their untapped potential and grow. Now offered by Gartner, CEB best practices and technology solutions equip clients with the intelligence to effectively manage talent, customers, and operations. More information is available at gartner.com/ceb.
About Gartner:
Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member…


About CEB, Now Gartner:
Leading organizations worldwide rely on CEB services to harness their untapped potential and grow. Now offered by Gartner, CEB best practices and technology solutions equip clients with the intelligence to effectively manage talent, customers, and operations. More information is available at gartner.com/ceb.

About Gartner:
Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We’re trusted as an objective resource and critical partner by more than 12,000 organizations in more than 100 countries — across all major functions, in every industry and enterprise size.

IT
London
4,500 employees