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Clinique National Accounts Assistant

Posted 26 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Clinique National Accounts Assistant

Brand: Clinique

Description

NEW LAUNCH PROCESS (30%)

  • Work under the direction of the National Accounts Analyst to ensure smooth-running of the operational aspects for bringing new launches to market:

o Set up new launch matrices across all new product launches in accordance with marketing calendar

o Cut back matrices for short-shipped events and run order forms for all new launch events, as necessary

o Manage the Boots new launch process in conjunction with Boots National Account Manager

o Compile all necessary retailer-specific new line forms and send in timely manner

o Regular follow-up on Independents and retailer groups for new launch orders

o Liaise with Events Coordinator and Supply team on releasing events and requested delivery dates; communicate to retailers and field as necessary

o Follow-up on operational issues / delays as highlighted in Weekly and Monthly Ops meetings with relevant departments

o Use SAP for stock management and reporting

o Check event console regularly to ensure new launches set up properly

o Check stock availability as required and communicate excess/uplift orders, if available

SALES ANALYST SUPPORT (35%)

  • To support Commercial team, partner with the National Accounts Analyst:

o Update the wholesale tracker daily and work with National Account Managers (NAMs) to check order values and use relevant systems to see open and invoiced orders

o Communicate gross changes, and any predicted discrepancies to key stakeholders

o Update and distribute any relevant trackers (e.g., Gift with Purchase results)

o Issue weekly Retail Sales reports when necessary

o Perform ad-hoc analyses for senior management

  • To support Retail team, partner with the Sr. Retail Analyst:

o Update key reports inclusive of Month-End pack, NY reporting requests, month-end commentary, Latest Estimate roll-ups, CPS sheets etc.

o Attend Category Meetings with marketing to include in key reporting

o Manage ad-hoc requests from various key brand stakeholders and senior management

NATIONAL ACCOUNT MANAGEMENT SUPPORT (15%)

  • Support the Commercial team to lead both the store buying teams and the field team:

o Resolve day-to-day stock queries and run regular order downloads on SAP

o Work with National Accounts Analyst to look after retailers when the account managers are out of the business

o Communicate to the field and counter team on Workplace where necessary and help NAMs respond to specific queries

o Collaborate with NAM’s to ensure promotional calendar is kept up-to-date, and shared with wider Brand team

o Focus on the support of accelerating Pure Play & Online business, as necessary

OTHER RESPONSIBILITIES (20%):

  • Attend and minute weekly Ops meeting and action any follow-up
  • Send weekly out-of-stock information to Field highlighting changes
  • Action day to day ad-hoc queries from Directors/NAMs/Internal depts
  • Work with Marketing and Retail Supply team to update Quarterly order form
  • Update weekly sales for National Account Summary and New Retail Format trackers
  • Support Returns process—issue RGAs to retailers and work the team to meet figures
  • Support Commercial Director with ad-hoc requests to support department, including administrative requests
  • Attend Demand Review and Commercial Forum meetings
  • Assist with Sales Conferences as needed
  • Quarterly store visits with feedback to Sales team

Qualifications

This role would suit someone who is career aspirational with a desire to develop and grow within the Clinique brand within sales. This is a great opportunity for someone with a positive attitude and dedicated approach to work and the potential to develop. Training and development will be provided to the successful candidate who has the following:

  • Positive and helpful attitude, flexibility, eagerness and strong work ethic
  • Commitment and passion for the brand
  • Ability and desire to work in a fast paced and dynamic environment
  • Strong desire to learn and develop
  • Strong people skills and ability to influence
  • Highly analytical mind-set
  • Excellent Excel skills, numeracy and a real passion for working with data and numbers
  • Ability to prioritise and manage time to deliver against deadlines with a sense of urgency
  • Focus on process and operational approach
  • Assertive and resilient
  • Strong organisational ability

Job: Sales

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products.
As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and territories under the following brand names: AERIN, Aramis, Aveda, BECCA,…


The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products.

As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and territories under the following brand names: AERIN, Aramis, Aveda, BECCA, Bobbi Brown, Bumble and bumble, By Kilian, Clinique, Darphin, Donna Karan New York, DKNY, Editions de Parfums Frédéric Malle, Ermenegildo Zegna, Estée Lauder, GLAMGLOW, Jo Malone London, Kiton, La Mer, Lab Series, Le Labo, M•A•C, Michael Kors, Origins, Prescriptives, RODIN olio lusso, Smashbox, Tom Ford, Tommy Hilfiger, Too Faced and Tory Burch.

Other
London
10,000 employees