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Happy Customer Support - English Speaker

Internship in Utrecht, the Netherlands
Posted

Degree level

Bachelor

Job function

Customer service

Required language

English (Native)

Work experience

0 to 2 years

Start date

April 27, 2020

Deadline

Apr 5, 2020 9:59 PM

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We are an international campervan hire company focused on peer to peer rental and a mission to share the freedom of experiencing a campervan adventure.

We are offering a 6 month internship based in Utrecht. It is possible to do a part time internship.

How you can expect to spend your day:

• Manage a variety of incoming enquiries  

• Chase outstanding payments and security deposits 

• Liaise with the rest of the UK team and wider company

• Manage support cases

• Mediate and analyse evidence and circumstances of cases to come to a fair resolution in line with our obligations.

The ideal intern’s personality and qualifications:

• Excellent verbal and written communication skills

• Impeccable Customer Service and administration skills

• Team player

• Highly organised

• Confident and comfortable on the phone

• Native English speaker

What are the perks of working at Goboony?

This is a great opportunity for an individual with a keen Interest business and looking to develop their skills in customer service and managing support for the UK.  

This role will help you develop the following skills:

• Customer support

• Relationship management • Client management

• Aspects of running a Business

• Dealing with evidence

• Mediating between two parties

Please submit your CV to be considered

Share:
Logo Goboony
About Goboony
to company page

Goboony is a state of the art international online platform for peer-to-peer motorhome rental. The company started in Utrecht, the Netherlands, in 2015 and is growing fast. The company is active in several European countries and is expanding continuously.

Leisure, Travel & Tourism
Utrecht
Active in 4 countries
16 employees
60% men - 40% women
Average age is 29 years

What employees are saying

Margje Hoogland

Communicatie & content

Margje Hoogland

Ik werk sinds een tijdje bij Goboony en ik ben er helemaal op mijn plek. Ik houd me bezig met communicatie en content en mag daardoor allerlei dingen doen die ik leuk vind, van teksten schrijven tot filmpjes maken en mee denken over de marketing. Door het...

Hielke Koopstra

Developer

Hielke Koopstra

Sinds februari van dit jaar doe ik een afstudeerstage voor de opleiding Informatiekunde aan de Universiteit Utrecht bij Goboony. Ik ben Developer en heb mij vanaf het begin geen moment verveeld. Je krijgt alle ruimte om te doen waarvan jij denkt dat dat het beste is voor...