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Operations Administrator Trainee

Posted 25 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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About Us

Handelsbanken Wealth Management is a wholly owned subsidiary of the Handelsbanken Group and is responsible for all wealth and investment management activities of the Group in the UK. Handelsbanken offers local relationship banking, advice and investment management (provided by Heartwood Investment Management) to personal and corporate customers through its fast-growing network of over 200 branches across the UK. Our success is evident from the significant organic growth achieved in recent years, and we now have more than £3.8 billion of client funds under management and administration ('AUMA') as at 30th June 2019. For over 25 years we have been trusted by investors such as FTSE 100 directors, entrepreneurs, leading UK charities, pension funds, private equity partners and hedge fund managers.

Founded in Sweden, Handelsbanken has become one of the world’s strongest banks, with a culture focused on client satisfaction.

This is an opportunity to join a successful and fast-growing national organisation with the added benefit of being part of a significant multinational group.

Handelsbanken Group are deeply committed to embedding good equality and diversity practice into all of our activities so that Heartwood is an inclusive, welcoming and inspiring place to work, regardless of age, disability, pregnancy and/or parental status, ethnicity, religion, sex, gender reassignment or sexual orientation.

We encourage and welcome applications from across the global community and all appointments are made solely on merit.

If you would like to find out what it’s like to work at Handelsbanken Wealth Management please follow the link below:

handelsbankenwealth.co.uk/ab..

Salary & Benefits

  • Competitive market rates
  • Group Personal Pension Scheme, Private Medical Insurance, Life Insurance, Income Protection Insurance, preferential staff rates, minimum of 25 days holiday, Season Ticket Loan

Our Role

  • The Operations team supports the Wealth Management and Investment Management business in the provision of the administration required to provide discretionary and custody services. This includes the management of all data for the client, underlying assets held and all transactional records.

  • We maintain the books and records used for reporting and investment, and support all services require ito do this such as settlement, corporate actions, cash processing, client transfers and data set up.

  • We are FCA regulated to hold client money and assets, an ISA manager, and run a full insourced nominee service to support client custody.

Main Responsibilities

  • Administrative Support within Operations mainly focussing on Settlements
  • Hedge and property fund subscriptions and redemptions including the monitoring of subscription money committed throughout the month and coordination of dealing/subscription deadlines.

  • Dealing support and trade matching working closely with our centralised dealing desk to ensure daily transactions are matched with broker or fund provider and booked on in house investment system.

  • Trade instruction – issuing settlement instructions via custodian links and following up to ensure matched. Resolution of any exceptions will also be within the remit of this role

  • Settlement of UK Crest, overseas and collectives, processing the cash ledger entries across client accounts and ensuring funding in place to settle the underlying market transactions

  • Contract note production on a daily basis for sending out to underlying clients

  • Daily processing, control and execution of day to day order flow

HANDELSBANKEN WEALTH MANAGEMENT

Registered Head Office: No.1 Kingsway, London, WC2B 6AN. Registered in England No.: 4132340.

  • Control and update of Heartwood systems to reflect new client acquisitions and transfers out for closed or deceased clients

  • Processing of free of payment transfers in for new clients and out for closed or deceased accounts.

  • Processing stock giftings and transfers for active clients

Person Specification

  • Be business-orientated and focus on the client
  • Have good administrative order including adherence to all risk and compliance policies
  • Take a long-term approach
  • Have the courage to make decisions
  • Be innovative and proactive
  • Have high ethical and moral standards
  • Collaborate with others to achieve joint goals

Handelsbanken is a relationship bank, built around satisfied customers, financial strength and traditional values. We believe banking should be local and personal, and that the interests of our customers should always come first.
In 208 communities across the UK, teams with experienced bankers have the power to take swift, sensible decisions, and to provide customers with the best possible service…


Handelsbanken is a relationship bank, built around satisfied customers, financial strength and traditional values. We believe banking should be local and personal, and that the interests of our customers should always come first.

In 208 communities across the UK, teams with experienced bankers have the power to take swift, sensible decisions, and to provide customers with the best possible service - with products tailored to their individual financial requirements - day in and day out. In this way, our branches build broad, strong and lasting relationships throughout the communities they serve.

This distinctive approach, where decisions are devolved to staff throughout the organisation, is based on trust and respect for the individual: "an unshakable belief in people and their ability and will to do good things well."​

Founded in Sweden in 1871, Handelsbanken has been named the joint top-scoring commercial bank in Global Finance's ranking of the World's Safest Banks 2018 (Global Finance, November 2018), with almost 800 branches in more than 20 countries worldwide.

Finance & Banking
London
2,000 employees