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Technical Specialist, Mobile Apps

Posted 25 Mar 2024
Work experience
0 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Minimum qualifications:

  • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
  • Experience in client consulting, product onboarding/integration/support, and software development.
  • Hands-on experience with JavaScript, HTML/XML, Java, Python, SQL/MySQL, BigQuery, and APIs.
  • Ability to speak and write in English fluently and idiomatically.

Preferred qualifications:

  • Experience working with and managing external partners/customers of all levels.
  • Experience in Google Ads, Google Analytics, and Google Tag Manager.
  • Familiarity with mobile app development on Android or iOS (Objective C or Swift) and IDEs.
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively.
  • Demonstrated communication, consulting, and project management skills with a proven track record in project delivery.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

As a Technical Specialist, you will maintain the success of our large Google customers through implementing Google’s measurement solutions (App Conversion Tracking, Remarketing API, Google Analytics for Firebase, and Google Ads API) in mobile apps for app promotion campaigns as well as providing implementation support for deep linking using Android App Links and Universal Links.

You have a solid understanding of the app measurement and attribution landscape and the ability to troubleshoot SDK integrations into native apps. You are comfortable with Chrome’s Developer Tools and Integrated Development Environments, such as Android Studio and Xcode.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Ensure correct implementation of Google’s measurement solutions and deep linking technologies. Be the primary day-to-day technical contact for clients and ensure customer satisfaction through providing prompt, professional consultative support and service.
  • Advocate and assist in adoption of new product features via upgrades and migrations, perform implementation reviews, and analyze/optimize client product mix to help build long-term client success.
  • Improve product offerings by providing client feedback to Product Managers and Engineers. Review current processes and design/develop tools, processes, and workflows to increase team productivity/efficiency.
  • Lead product launches in region, and partner with Sales and client-facing teams to scope and collect client requirements, provide guidance on best practices, and apply product knowledge to customer's needs.
  • Collaborate with teams to drive communication, prioritization, analysis, and resolution of customer challenges and issues.

Though Google has grown a lot since it opened in 1998, we still maintain a small company feel. At lunchtime, almost everyone eats in the office café, sitting at whatever table has an opening and enjoying conversations with Googlers from different teams. Our commitment to innovation depends on everyone being comfortable sharing ideas and opinions. Every employee is a hands-on…


Though Google has grown a lot since it opened in 1998, we still maintain a small company feel. At lunchtime, almost everyone eats in the office café, sitting at whatever table has an opening and enjoying conversations with Googlers from different teams. Our commitment to innovation depends on everyone being comfortable sharing ideas and opinions. Every employee is a hands-on contributor, and everyone wears several hats. Because we believe that each Googler is an equally important part of our success, no one hesitates to pose questions directly to anyone, at any level, in the company.

IT
Dublin
75,000 employees