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Account Management Internship

Posted 25 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Festicket empowers music fans with a seamless service to discover and book tickets and travel packages for music festivals worldwide. Our platform offers an end-to-end experience for music travellers, an efficient two-sided marketplace for 1,500+ music festivals across 40 different countries, and a network of 5,000 suppliers for accommodation & travel packages. In six short years, we have become Europe's largest music festival platform.

The Festicket Family is currently at 140, and we're passionate about changing the face of live music experiences. Our head office is in Camden, London with smaller offices in Berlin, Amsterdam, Porto, Nantes and San Francisco.

We're now post Series-D funded, and backed by some of the UK's largest VC funds.

Join us on our mission in transforming the way music fans discover, book tickets and travel packages for festivals around the world.

THE ROLE

Festicket is looking for a talented account manager intern, to join our growing account management team for a period of 3-6 months. You will be responsible for maintaining the day to day tasks across festival, camping, transportation and accommodation products whilst working closely/shadowing other Senior members of the Account Management team.

DAY TO DAY TASKS

  • Day-to-day communication with suppliers and responding to enquiries and requests quickly and efficiently.
  • Supporting the AM’s in closing of sales ensuring customer orders are delivered on time.
  • Liaising with our international accommodation suppliers to re-confirm all bookings made via Festicket.

REQUIREMENTS

  • Native level English (written and spoken). Any additional language is a bonus.
  • A student studying a degree, in either a UK based higher education institute or an EU University.
  • Experienced working in a fast-paced environment, multi-tasking & successfully reaching deadlines.
  • Good knowledge of Excel including using formula.
  • Good maths level for price and margin calculations.
  • Strong organisational skills and very detail oriented.
  • Quick at understanding backend systems.
  • Bachelor's degree, preferably in an analytical subject.
  • Fun to work with!

BENEFITS

We’re a team of 140 located in an amazing the heart of Camden. By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow.

We have a company culture which is very idea orientated and driven but also very social. It's entirely normal at 5pm on a Friday for half the company to be drinking together in the office & then planning to head out for a night out.

Benefits also include:

  • Remote working days allotments / work from home options
  • Free breakfast - including cereals, bread, croissants etc.
  • Weekly delivery of beers, food, snacks, fruits and drinks
  • Weekly Friday drinks
  • Regular team lunches
  • Fun monthly company events
  • Regular internal Ping Pong tournaments
  • Fun environment & great office in Camden Town
  • Value driven start-up culture

Festicket is an innovative website that packages together festival tickets with travel, accommodation and add-ons to create complete festival trips that can be booked in one click.
We work with festivals as official partners so we can provide general admission and VIP tickets to some of the world’s greatest festivals. Then we add handpicked hotels, trusted transfer services and any extras to create festival packages that are completely hassle-free.

Leisure, Travel & Tourism
London
140 employees