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MuleSoft thrives off the success of our customers, and we're looking for strategic, growth-focused, and results-driven Customer Success Managers (CSMs) to engage, retain, and enable MuleSoft’s customers. Our Customer Success team serves as the primary advocate for our customers, guiding them along a path to success and engaging resources across MuleSoft to accelerate the adoption and expansion of MuleSoft Anypoint Platform.
As a CSM, you are responsible for the complete post-sales lifecycle of a portfolio of MuleSoft customers, and through your partnership, customers will derive maximum value from their investments using MuleSoft’s methodologies, leading to project success, retention, and renewal.
What you’ll achieve:
1 months:
Master MuleSoft’s messaging and delivery blueprint
Learn the region and team
Assume responsibility for assigned customers
3 months:
Achieve renewal targets
Begin building business--identify opportunities, drive business outcomes, ensure customers are successful with MuleSoft blueprint, etc.
Obtain MuleSoft messaging certification
Take one or more MuleSoft solution classes
What you’ll need to be successful:
Futureforce is Salesforce’s global university recruiting program dedicated to attracting, retaining and cultivating next generation talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company.
With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale.
Marc Benioff is chairman and CEO of Salesforce. A pioneer of cloud computing, Benioff founded the company in 1999 with a vision to create a new kind of enterprise software company, with a new technology model based in the cloud, a new pay-as-you-go business model and a…
Suzanne DiBianca is the Executive Vice President of Corporate Relations and Chief Philanthropy Officer of Salesforce. In this role, Suzanne leads Salesforce’s stakeholder strategy—including all corporate giving, community relations and sustainability efforts. Suzanne was previously co-founder and president of the Salesforce Foundation and Salesforce.org.
Under Suzanne’s leadership, Salesforce…
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