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Job in Amsterdam, the Netherlands

Degree level


Job function


Required language

English (Fluent)

Work experience

3 to 5 years

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This role will be essential to the roll-out implementation of a new workforce management tool, which is one of the highest priority projects within Retail at Rituals. The candidate will be involved with managing the scope, timeframe, implementation and budget of the project.


Our new workforce planning tool & processes will enable us to take our focus on commercial KPIs to the next level by providing real-time and actionable KPI insights for all stores. We will improve staff planning to ultimately result in better customer experiences and financial results. 

As Project Specialist, you will focus on critical tasks to help us make the project successful, capture learnings & create consistent materials & trainings for the roll-out, and support in flagging issues or troubleshooting. You will report to the Strategic Planning Manager / Project owner of this project within Rituals and you will be part of the Retail line of business / international Retail team. You work closely together with Business Technology, HR, Control & Analytics & Country teams. You will participate in weekly team update calls, create training materials, document & organize learnings & resources from the pilot, proactively identify issues to be resolved & work with the supplier to create solutions and support CHO and country teams on various topics as needed.


  • Well organized, skilled in communication and takes initiative 
  • Minimum of 3-5 years of experience in a Project Management position or consulting 
  • Experience with systems implementations (some knowledge of Retail or workforce management is a plus)
  • Excellent written and verbal English communication skills
  • Experienced with MS Office (Powerpoint and Excel required)
  • Learns quickly & strong standard of excellence


Rituals offers a challenging role in a young and eager team, where empowering your colleagues (and vice versa) is par for the course. Although our proposition encompasses an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more. You’ll spend most of your time at our Amsterdam HQ – hope you can appreciate the view of one of the most iconic Amsterdam canals.


"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. 

Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. And for that we need passionate, energetic, ambitious and driven people to help us achieve our goals. This might feel like a paradox, but within our company meaningfulness and performance complement each other like yin and yang. 

The opening of the very first store on Amsterdam’s Kalverstraat in 2000 was followed by openings in vibrant cities such as London, Madrid, Antwerp, Paris, Lisbon, Berlin, Stockholm, Dubai and New York. We have over 730 stores, more than 2150 shop-in-shops and 4 City Spas in 29 countries worldwide. We have seen rapid expansion in duty free, airline, cruise liners & ferries, as well as hotels. We also have Duty Free stores on more than 140 luxury cruise liners, some major airports worldwide and 10 different airlines.

Logo Rituals
About Rituals
to company page

''We're not here to sell you beauty, we are here to make you feel good''
We are a Dutch brand with a focus on international expansion. Our ambition is to grow sustainably and become the number one global luxury brand in cosmetics. The first stand-alone store was opened in 2000 at Amsterdams’s Kalverstraat. Today, Rituals operates in more than 730 stores...

Active in 29 countries
5,000 employees
30% men - 70% women
Average age is 36 years