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Digital/Fjord Social Media Associate Manager

Job in London, United Kingdom

Degree level


Job function


Required language

English (Fluent)

Work experience

0 to 2 years

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Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.

Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.

Join a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.  With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.  The sheer scale of Accenture’s capabilities and client engagements—and the unique way we innovate, collaborate, operate and deliver value—provides an unparalleled opportunity to grow and advance your career.

We are… Accenture’s social media team: One team of social media experts, with specialists located around the world part of our global brand team.  We have a social-first mindset and bring best-in-class expertise to Accenture’s social media activity by leading with creativity, innovation and social-by-design experiences. We’re a fully integrated partner across all aspects of social media—whether strategizing, listening, engaging, creating, publishing, analyzing or activating our people. And we do all this while having fun—collaborating, connecting and pushing ourselves creatively across every area of the social space.

You are… a social expert with experience across social media’s various components, from strategy to content to listening. You have a strong understanding of and interest in the Digital social landscape (inclusive of our Accenture Interactive and Fjord work)—especially the B2B space—and are someone who “walks the walk” when it comes to using social media, understanding the differences between LinkedIn vs Facebook vs Instagram and how to use each platform most effectively. You approach social with a strategic, not just tactical, mindset—but also know that a great strategy needs excellent execution to succeed. You have a knack for content, from crafting copy to recognizing good design, and understand that community management means listening, engaging, analyzing and optimizing—not just publishing. You’re creative, self-motivated and excited to help push our social efforts to the forefront of the industry.

The role… is focused on helping build a best-in-class social presence for Accenture’s global Digital business that can engage clients, recruits and employees. You’ll work closely with the Accenture Digital social lead to lead social efforts for teams that fall under the Digital umbrella, such as Accenture Interactive and Fjord. You’ll report into one global team of social experts representing different parts of the company—as well as teams such as Advertising and Data & Analytics—to partner on initiatives, share content and learnings, and facilitate other collaborative efforts that drive us all forward. You will collaborate with the broader marketing teams for Digital/Interactive/Fjord/etc., while being the “expert in the room” on the most effective way to use social to support the country’s priority agenda. Set the strategic and operational approach for day-to-day social channel management, content creation, listening/engagement and events activation.

The work… is rarely the same day to day, but centers on the need to:

  • Develop and maintain best-in-class social presence for Accenture Digital (inclusive of Interactive and Fjord) initiatives and priorities
  • Oversee relevant Accenture Digital/Interactive/Fjord social channels and their content outputs on a day-to-day basis, including listening, engagement and publishing, and partner with other channel owners to incorporate local efforts across the larger landscape
  • Work in real-time with global advertising/social leads on adapting and translating global social media campaigns to various Digital teams’ markets in the most compelling and effective way
  • Alongside the Accenture Digital social lead, spearhead social components of various Digital marketing campaigns and event activations, including social strategy, content, social-by-design experiences and execution
  • Drive strategy and support to help evolve and enhance Accenture Digital/Interactive/Fjord leadership and employee activation on social
  • Actively integrate with social colleagues and extended teammates across all areas of Accenture M&C, collaborating on initiatives and sharing learnings, insights and ideas

Skills and Experience:

  • Strong level of marketing & communications experience, with a substantial part spent focused on social media
  • Strong understanding of both social strategy and execution for campaigns, events and real-time activations
  • Experience overseeing content creation and the understanding of what makes effective content—and what doesn’t
  • Strong community management know-how, including listening and engagement
  • A keen interest in the Digital/Interactive/Fjord social media landscape
  • A Bachelor’s degree
  • Skills: Advisory/counsel, Content creation: short form, Project management, Digital: social, Digital: social listening and monitoring
  • Experience: M&C experience, substantial part social media

What’s in it for you?

All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

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Accenture solves our clients'​ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations.

Management consulting
7,000 employees

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