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Vacancy has been filled: Community Management Intern (preferably fluent Dutch/English speaker)

Posted 27 Mar 2024
Work experience
0 to 3 years
Full-time / part-time
Full-time
Job function
Salary
€300 per month
Degree level
Required language
English (Good)

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JOB DESCRIPTION

In this internship, you will take the lead in all things related to community management. Our community is segmented in owners of parking spaces and users of parking spaces spread out over different countries. Tasks can range from customer success & communication to operational tasks. On the customer success side, you will answer customer queries and solve problems which arise, speak with customers on the phone, help set up campaigns and think of other ways to involve the community. Daily operational tasks include quality control of our locations digitally, individual location management and more. This position is perfect for someone who is customer-oriented, who finds satisfaction in applying themselves to checklists, who can work independently, and who can think of creative solutions. At Mobypark, you will have the opportunity to expand on your knowledge of customer relationships in addition to learning about the operational ins and outs of an international peer to peer sharing platform.

JOB REQUIREMENTS

  • You have some previous experience working in customer service, whether that’s in an office environment or elsewhere (e.g. in a bar)
  • You are patient and polite; friends would describe you as a ‘people person’
  • You find problem solving very satisfying
  • You enjoy going the extra mile for clients and are very customer-service oriented
  • You are a team player
  • You are fast thinking and solution focused
  • You have a positive learning attitude
  • You are orderly and enjoy implementing or improving existing processes in order to make things more efficient
  • You work methodically and are good at adhering to deadlines
  • You are preferably a native Dutch speaker and are fluent in English. If you don't speak Dutch and you are amazing, please do apply
  • You are a good communicator in both writing and speech (clear, error-free)
  • You are a multitasker who enjoys checking things off your list
  • You understand that working for a startup means you occasionally need to be flexible in your job role

NOT ESSENTIAL, BUT A BONUS

  • Ability to speak French, German, Spanish or Italian

BENEFITS

  • Get a lot of responsibility and opportunities to take initiative
  • Work with an ambitious and fun team and grow your network
  • Working from a great startup office space in Amsterdam, 2 minutes from Museumplein and Amsterdam's beautiful Vondelpark
  • The chance to actively participate in the Smart Cities movement and in the sharing economy
  • The development of your operational and customer success skills
  • As a startup, Mobypark offers plenty of room for personal growth
  • A monthly internship salary (€300/month)
  • Free lunch every day and occasional team outings

HOW TO APPLY

Send your CV and motivation letter to contact@mobypark.com with the subject: “Community Management Intern”. The starting date for this internship is January 1st, 2020, but this can be discussed.

We verliezen bijna een jaar van ons leven omdat we op zoek zijn naar een parkeerplaats. Mobypark geeft je een jaar van je leven terug! Deel jouw parkeerplaats, verhuur jouw parkeerplaats en reserveer gemakkelijk een parkeerplaats bij een hotel, een bedrijf of een particulier.

Other
Amsterdam
Active in 8 countries
8 employees
50% men - 50% women
Average age is 29 years