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Social Media Specialist - German Speaking

Job in Liverpool, United Kingdom

Degree level


Job function


Required languages

German (Fluent)
English (Fluent)

Work experience

0 to 1 years

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Company Description

Do you want to influence the future of service and shape customer experience for some of the world’s leading brands?  Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative services in more than 30 languages with over 7,500 associates across 25 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.

Job Description 

  • Communicate on behalf of the team in conjunction with regional and central communications departments
  • Manage the operational service for Bosch-owned social media platforms (Social Customer Care) 
  • Analysis and reporting of social media activities
  • Monitor and report on Bosch and its diverse products within the social web (Social Media Monitoring)
  • Engagement with communities and identification of key influencers
  • Identify trends and development of best practices
  • Provide support to agents in responding to customers on different social media platforms and create stringent guidelines / update of knowledge data bases
  • Enabling and training of other locations within the international social media network


  • Relevant experience in social network, in particular the maintenance of communities and social media platforms
  • Experience in social media (agency or company) required
  • Excellent verbal, written and interactive communication skills in German and English
  • In-depth knowledge of all relevant social media tools and current online communication techniques
  • Proactive, flexible and ability to work independently with a high degree of responsibilities
  • Quality-driven work ethic and intercultural awareness
  • A degree in a related field is desirable but not essential

Additional Information

Working hours:

  • 5 days per week, Monday – Sunday (rota 7am – 11pm)
  • Weekends on rotational basis - When working the weekend, you will only be required to work 3 days in a week (Mon-Fri)


  • Benefits and services
  • Employee discounts
  • City centre location
Logo Bosch UK
About Bosch UK
to company page

The Bosch Group is a leading global supplier of technology and services. It employs roughly 390,000 associates worldwide (as of December 31, 2016). In 2016, the company generated sales of 73.1 billion euros. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative...

97 employees

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