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LivePerson is an expert based culture, built on the drive and passion of smart people! Our business is growing and we are looking for people like you!
LivePerson is the global leader in conversational commerce solutions and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and its consumers to a conversational relationship on the LiveEngage platform.
At LivePerson, we're inspired by working together energetically, providing outstanding service to our customers, and getting involved in our local communities as part of living the mission we share to create lasting, meaningful connections that go well beyond mere interactions. We believe that meaningful connections enable a deeper level of trust and appreciation among all of us at LivePerson, and these connections empower us to execute quickly and achieve truly outstanding results. We also strive to ensure that our products help customers create meaningful connections with their own customers, creating lifetime value for their businesses, and for ours.
Fast-paced, innovative, and entrepreneurial, we view our global workplace as a single community, strengthened by our values of personal ownership and our commitment to helping others.
Are you passionate about delivering value to customers and solving business problems with technology? Are you a self-starter, and self-driven? If so, then we are looking for you! LivePerson is currently seeking a customer focused and experienced professional to join our team as a Project Manager (PM) for delivery and execution of all key solutions and implementations for LivePerson accounts within our Technical Solutions and Delivery organization.
The PM is a key and pivotal role within our delivery team. The PM both owns and manages all the project management aspects of a customer's program. They are the trusted advisor on all Technical solutions and LivePerson product capabilities. They will bring technical design, analysis, development and consulting to enterprise clients. The key areas of responsibility for this role are as follows:
What You Will Own:
The Project Manager (PM) is a tenacious delivery manager with a laser focus upon the delivery of a LivePerson solution that meets the immediate needs of the client and which is delivered within the Time to Live (T2L) goals of our organisation. The PM harnesses the expert delivery capability of LivePerson’s staff and manages the customer expectation throughout the implementation and delivery process.
What You Need for Success:
How You Will Help Others:
We care about you.
LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with competitive benefits and paid time-off that enables our family to take the time they need to recharge.
We want you to feel part of our LivePerson family. Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.
You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals
Our company believes equal opportunities for both genders is something that has been overlooked for too long.To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.
LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.
LivePerson makes life easier by transforming how people communicate with brands.
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