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Intern Service Delivery

Posted 25 Mar 2024
Work experience
0 to 1 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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All 22,000 employees at FrieslandCampina share a single passion: getting more out of milk and aim to help people move forward in life. With our brands over 30 we reach millions of people in more than 100 countries. FrieslandCampina consists of a number of business groups and operating companies with offices all around the world. The head office is located in Amersfoort, the Netherlands.

Within the ICT department DTA (Digital, Technology and Analytics), VCS (Global Value Chain Services) is responsible for the availability and performance of the Global SAP landscape. Within VCS we work together with 45 colleagues in the SAP Technical team, SAP Functional team, Test and Release-management and Integration Services. VCS works close together with an outsourcing partner in India. Our VCS offices are located in Amersfoort and Kuala Lumpur. From all our colleagues we do expect they are purpose-driven, commercially obsessed and do have an owner’s mindset.

Hoe ziet jouw rol eruit? - What will your job look like?

Team details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it’s not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our 22,000 employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

Internship Service Delivery

As an intern you will be assigned to analyze our VCS Service Delivery Process. You will deep dive into these processes and make analyses. You will have access to process descriptions and reporting data. You will use insights from Operational Excellence best practices with a focus on an excellent user experience and user satisfaction.

You will

  • Be part of a dynamic team in an international global organization.
  • Experience and learn ITIL processes.
  • Have the freedom to come up with improvements and implement these.
  • Have active support from a dynamic team.
  • Deliver a management presentation at the end of the internship.
  • Work from the Amersfoort office, at least 4 days a week.

Requirements

To be a successful in this position, you are/have:

  • Academic or HBO level of education in Business Administration or similar.
  • You are a conceptual thinker with excellent interpersonal and communication skills, analytical skills and problem solving skills.
  • The candidate should be pro-active, flexible, precise, integer, customer oriented

Compensation benefits

Your salary is based on the weighting of your job, your experience and your training. FrieslandCampina offers not only a competitive salary but also training and education on the job because it’s important for our people to continue to grow. After all, your development is not only good for your career; our products also benefit from it. The mutual exchange of knowledge between colleagues is also evident on the work floor. It is, after all, the most effective way to learn.

FrieslandCampina is a purpose driven company focused on winning in the global market for dairy based products. We want to be profitable, so we can make a positive, lasting impact. Not only does FrieslandCampina have iconic B2C brands, a big part of the business is in the B2B market, where we sell ingredients and semi-finished products to manufacturers of nutrition, the food industry and the pharmaceutical sector globally.

FMCG
Amersfoort
Active in 30 countries
20,000 employees
60% men - 40% women
Average age is 35 years

What employees are saying

Robin

Finance Trainee

Robin

“During my Traineeship I collaborated with the finance team of Nigeria to calculate the feasibility of setting up a cow breeding centre in West Africa. It is fantastic that FrieslandCampina strives for better nutrition for the world. I am proud to contribute to projects that achieve a better world.”

Suus

Supply Chain & Operations Trainee

Suus

"I like the construct of a cooperation between member farmers assuring the quality of the milk, and Frieslandcampina turning it into an endless scale of dairy products. I never knew that the extent of possibilities of dairy products was so broad, in so many industries!"