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ORMIT & ASML Customer Support Management Traineeship
Are you ready to kick-start your career at ASML? Complete our intensive development programme and take on the daunting task of being a Business Planner with ASML’s Customer Support department, where you will leave your mark on processes occurring at the beating heart of the organisation and lay the groundwork for an international management career at ASML.
ASML’s Customer Support department
To ASML’s clients, the Customer Support department is the face of ASML. The Customer Support department consists of approximately 4,500 employees worldwide and is responsible for the full support of ASML’s clients, ranging from the installation of the machines to their maintenance. In addition, the Customer Support department draws up the budgets for all of ASML’s international customer support activities. You will play a crucial part in this process!
During this Traineeship you will draw up the right budgets, based on the resources required for the support activities carried out for and at ASML’s clients. In so doing, you will take into account costs, quality and efficiency. In addition, you will engage in data-driven optimisation of the planning process: how can ASML plan its enormously complex customer support organisation even more efficiently? Among other things, you will look at the process of ‘time writing’ for all 23,000 of ASML’s employees in order to gain a good understanding of what actually happens on the shop floor. Furthermore, you will carry out studies at our clients’ premises or roll out new solutions for ASML staff working in the field.
In order to convince ASML that your suggestions for improvement are worthwhile, you will have to present fact-based arguments. Please be aware that a tremendous amount of data is generated in this department, and that we communicate effectively and directly about this data. Therefore, it is vital that you feel comfortable in a data-driven environment!
So what will be your role?
During the first few months, you will get to know our highly complex customer support system, after which you will be allowed to work as a Business Planner. In order to broaden and deepen your knowledge, you will be assigned to several quality improvement projects, through which you will contribute to the professional development of ASML’s Customer Support department.
ORMIT & ASMLThis Traineeship is designed to familiarise you with ASML’s overarching processes and to help you build a network with people from all parts of ASML in a short period of time. In this way, you will be prepared for a management position in ASML’s international operations and you will have the opportunity to leave your mark on processes occurring at the beating heart of the organisation. To achieve this, you will complete an intensive development program that will be provided by ORMIT, where personal leadership is the central element. You will be supported by our coaches, your peer trainees and during two years you will receive more than 30 training days. In summary: we will challenge you from day one, while at the same time, we will provide you with the right tools to perform well at ASML and ensure you will step out of your comfort zone.
About ASML
ASML is a successful Dutch high tech company that produces complex lithographic machines which supply chip producers with the necessary production capabilities for IC’s. ASML is a precursor in the world of technology and delivers systems to all leading chip producers worldwide.
The more than 23.000 employees of ASML are part of the most creative thinkers in physics, mathematics, chemistry, mechatronics, optics, mechanics, software and computer science.
On a daily basis, they work together in close multidisciplinary teams where they listen to and learn from each other and share ideas. It is the ideal work environment for professional development and personal growth.
What exactly is the ORMIT development programme?
ORMIT has been perfecting its development programme since 1994. Our formula for developing personal leadership qualities in talented individuals has proved successful time and again! We will accelerate your personal growth at ASML’s Customer Support department by combining the following elements:
The combination of experience and development will accelerate your growth into your professional role.
What follows after the Traineeship?
Upon your successful completion of this traineeship, you will be offered a job at ASML. Thanks to the experience you have gained at the beating heart of the organisation, you will be very knowledgeable about ASML’s processes, which will make you an interesting candidate for a management position in ASML’s international operations. The ORMIT development programme will ensure that you have superb leadership skills as well as an excellent understanding of the job.
What we ask from you…..
Personality Profile
You thrive and perform well in a dynamic environment and relish the idea of using your fresh perspective to boost the professional development drive at ASML’s Customer Support department. You love improving processes and derive great satisfaction from the complex planning of ASML resources. You are determined to master the complex matter associated with ASML’s Customer Support department quickly and have the social skills you need to communicate effectively with people from all layers of the organisation. You perform correct data-driven analyses, show initiative and demonstrate courage and perseverance. You bring stakeholders together and your door is always open to them, making you an ambassador of change who knows how to achieve concrete and sustainable results.
Are you the talent we seek? Take on the challenge at ASML and let us know!
Bij Ormit Talent doen we er alles aan om jouw carrière een kick-start te geven. Young professionals als jij groeien bij ons uit tot échte toptalenten. Zo word je één van de nieuwe leiders van morgen! Haal alles uit de persoonlijke coaching, begeleiding en training die wij jou bieden. Daar doe je de rest van je carrière je voordeel mee. Your future looks bright. Let’s start today!
Tijdens mijn opdracht als communicatiespecialist in het Communications & Branding team was ik verantwoordelijk voor het informeren van medewerkers met de juiste en relevante informatie, het transparant houden van onze organisatie en het betrokken houden van medewerkers.
Ik krijg binnen mijn opdracht vaak te horen dat ik lastige maar daardoor goede vragen stel, zo word voor mezelf duidelijker wat de wens is van betrokken stakeholders en daag ik mijn collega's tegelijkertijd uit om na te denken over zaken waar ze soms in eerste instantie niet over nadachten.
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