Magnet.me  -  The smart network where hbo and wo students find their internship and first job.

The smart network where hbo and wo students find their internship and first job.

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Customer Support - French (P)

Posted 25 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required languages
English (Fluent)
French (Fluent)
Dutch (Fluent)

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Job description:

We are looking for a French and English speaking colleague to join our global team as Customer Support Advisor to provide support for various well-known international technology and gaming companies.

Are you looking for a temporary job while you travel the world or take a break from your studies? This position is for you!

The scope of this position is really simple:

  • Providing Customer Support to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry.
  • Working together with team coaches and trainers to constantly keep your knowledge up-to-date.

Requirements

  • You speak English and French at a C1 level.
  • You are a quick learner, and are open to working with new technologies and products.
  • You are flexible, a strong communicator, good at multitasking and problem solving.
  • You have a dedicated and quiet work space.
  • Experience in a Customer Service environment or an international business setting is a plus!
  • You have previous knowledge in the field of hardware and networking components.

PC requirements:

  • An internet speed minimum of 4.1 Mb/s download and 1,51 Mb/s upload internationally.
  • A minimum of 6 GB RAM memory, with a 64-bit windows version or MacOS.
  • An i5 processor (2,8 Ghz or faster), or better/ similar, max. 3 years old.

A (smart)phone usable for two-factor authentication.

We're 5CA. Join our global community of techies, gamers, and geeks.

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Utrecht
600 employees