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Data Operations Associate

Posted 25 Mar 2024
Work experience
1 to 3 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Who We Are:

JOOR is wholesale’s leading digital marketplace and data exchange, connecting the world’s best brands and top retailers for faster, easier, and smarter business. The only platform serving the needs of both buyers and sellers, there are more than 8,600 brands and 190,000 retail locations on JOOR. Brands and retailers with a Full Access subscription to JOOR rid themselves of manual processes and grow their businesses through more efficient and impactful exchange of product data, order processing, assortment planning, and real-time analytics. JOOR is headquartered in New York City and has offices in London, Los Angeles, Madrid, Melbourne, Milan, Paris, Philadelphia and Tokyo.

We are a team of wholesale industry experts and technologists passionate about transforming the wholesale industry through disruptive products and services. Join us!

Why JOOR:

Who You Are:

We are looking for an Associate Data Analyst to join our Data Services team, responsible for processing, uploading and editing style, customer and order data so that brands and retailers can digitally place and confirm wholesale orders on the JOOR platform. You'll be responsible for maintaining the integrity of JOOR's rich style, order, and customer data. You'll partner with our Product, Engineering, Sales, Customer Success, and Product Support teams to execute and improve data-centric processes that support emerging, independent businesses all the way up to global brands and retailers. Our clients rely on JOOR to grow their business and this role is instrumental in improving internal and external workflows to achieve this.

What You’ll Do:

  • Review, process, upload and update customer and style data, using Excel, SQL, pre-written Python scripts and proprietary tools
  • Maintain high level of accuracy of data added to customers’ accounts and JOOR’s database
  • Communicate directly with clients to provide status updates and guidance/support on JOOR’s data standards and processes, and to request edits to be made to ensure error-free data uploads
  • Troubleshoot data-related issues and provide solutions to internal teams and clients
  • Write and maintain queries that allow the Data Team to update data quickly and efficiently for clients
  • Work cross-functionally on high-impact projects that help increase efficiency of data processing
  • Participate in the design and maintenance of key reports
  • Undertake any other projects that may arise - be willing to step outside your comfort zone and learn quickly!

What We’re Looking For:

  • Bachelor’s degree
  • 1+ years of experience in data processing, bulk data editing and analysis as a Data Analyst
  • Experience with SQL
  • Advanced Excel proficiency (formatting, formulas, vlookup, concatenate)
  • Willingness to do manual data entry work to get the job done
  • Interest in the generation and presentation of actionable data insights
  • A positive “do-whatever-it-takes” attitude to ensure an excellent client experience
  • Ability to “zoom out” and understand client needs in order to strategically build and implement data tools and/or processes
  • Superb communication skills and an interest in instructing others
  • Experience with Client Success/Service a plus
  • Experience using JIRA a plus
  • Working knowledge of Python a plus

What We Offer:

  • Access to Market Weeks to see the product in action
  • Collaborate with our teams in NY, LA, London, Madrid, Melbourne, Milan, Paris and Philadelphia.
  • Regular social events, including happy hours, lunch & learns, company offsites, meetups and speaker series

Transparency into the state of our business via monthly all-hands meetings, showcasing the company’s performance in relation to revenue and growth

JOOR is wholesale’s leading digital marketplace and data exchange, connecting the world’s best brands and top retailers for faster, easier, and smarter business. The only platform serving the needs of both buyers and sellers, there are more than 8,600 brands and 190,000 retail locations on JOOR.

IT
London
154 employees