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Job Description:
JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.
J.P. Morgan's Corporate & Investment Bank (CIB) is a leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than a hundred countries.
Our international design team of 100+ designers in 6 locations plays a key role in building customer-centric products and services for our people and clients.
CIB Service Design Practice
Vision – A new Service Design Practice that will serve the CIB business by enabling us to articulate the end-to-end target service experience, co-create in a coalition of contributors, and design and prototype optimal experiences.
Location - Small and nimble Service Design teams in London, New York, Bournemouth and Mumbai.
What’s important to us:
The position: Service Designer
Service Designers design the end-to-end journey of a service, enabling the customer to achieve their goals, and the business to deliver an outcome.
Who you are:
Someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point. You will be experienced, under no-illusions about the challenge and complexity of a global organisation, but resolute in embodying the change you want to see as part of a team of design-thinkers who support one-another.
What we’re looking for:
Nice to haves:
Our mission is to create engaged, lifelong experiences. We serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
For customer service, contact us via chase.com/customerservice.
See full social media terms and conditions at chase.com/socialterms.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
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