Not quite sure what Service Management entails? It’s characterised by adopting a process approach towards management, and in particular focusing on customer needs.
What are you going to do?
As a Service Management Consultant, you will be visiting customers to improve processes and implement our software. You collaborate and advise with service desk operators to executives during every stage of the implementation process. No two customers are the same; you will be working side by-side with the customers of all sizes and industries, using your expertise to optimise customer processes and set up the software to perfectly meet their needs. If you are happy being independent, have the confidence to lead projects, enjoy collaborating with international colleagues, have a flair for problem solving and delivering training sessions – TOPdesk can offer you the ideal opportunity to develop your talent at a growing and dynamic software company. You will be trained and will learn a lot about our product and the service management field in general. If you are eager to learn and broaden your prospects, we will be able to familiarise you with the world of B2B.
Are you our new Service Management Consultant?
What we offer
TOPdesk is a leading service management software provider. We are a growing organization and offer plenty of career opportunities for fun, smart graduates and young professionals who want to grow with us. We have an open corporate culture in which inquisitiveness and professional satisfaction play an important role.
Hi, I’m Sam!
I work in TOPdesk UK’s Office Sales department, and have done so now for just over two years. My academic background isn’t actually IT-related; I completed my Master’s in Chemistry in 2014 and started working at TOPdesk a few months later. I found TOPdesk...
Hi, I'm Hannah!
Considering I had a background in Biochemistry and Law I was surprised as anyone to be offered a job at TOPdesk. But thanks to their thorough training and coaching I have learnt so much and now feel at home in the Service Management sector –...