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Catalogue Management Assistan

Posted 24 Mar 2024
Work experience
0 to 2 years
Full-time / part-time
Full-time
Job function
Degree level
Required language
English (Fluent)

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Role overview

Are you an Administrator or Customer Service advisor looking for a new and exciting opportunity?

If you are at the beginning of your Procurement career and looking for a chance to join an established team where you'll receive excellent training and development, then this could be the role for you.

NHS SBS require a Catalogue Management Assistant to support the eCommerce Catalogue Management team through the delivery of efficient and effective catalogue and content management services to customers as part of their broader procurement services contract.

The key aim is to represent NHS SBS as a progressive, proactive, responsive and innovative partner in order to deliver innovative procurement solutions, by working collaboratively with customer stakeholders, suppliers and NHS SBS colleagues throughout the business to deliver savings, process improvements, efficiency and product standardisation - driving costs down and quality/service up.

Key responsibilities

  • Deliver a content and catalogue management service to a wide range of Trusts in accordance with approved process, ensuring an audit trail is available for actions taken at all times.
  • Liaise with suppliers, NHS SBS colleagues and customer representatives to ensure the validity of data provided and take the necessary action to deliver catalogue accuracy.
  • Maintain an accurate contract database for each customer, proactively liaising with customer representatives on required actions and informing them of alternative product choices in line with NHS SBS contract portfolio.
  • Develop an understanding of the customer’s catalogue and content management strategy to enable innovative thinking and suggestions on reporting and customer engagement improvements.
  • Attend and provide meaningful input into conference calls with the customer demonstrating the catalogue management service as a professional and knowledgeable value delivering service.
  • Recommend and report on savings opportunities for the customer.
  • Identify revenue generating opportunities for NHS SBS by utilising NHS SBS’s contract portfolio for customers wherever possible.

Essential skills

  • Excellent excel skills with detailed working knowledge of Microsoft Office
  • Strong analytical and numerical skills, with the ability to work to a high degree of accuracy
  • Good communication and customer service skills
  • Self-motivated with a positive approach and aptitude for problem solving
  • Ability to plan and prioritise workload.
  • Ability to adhere to business process.

Desirable skills

  • Procurement experience
  • Understanding of Electronic Purchase Order System

Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market.

Healthcare
Glasgow
10,001 employees